Senior Telecommunications Engineer — Critical Telephony

West Midlands Ambulance Service University NHS Foundation Trust; Brierley Hill; On-site; GBP 38,000 - 47,000; Full time

Job summary

A prominent NHS organization in Brierley Hill is seeking a Senior Telecommunications Engineer to enhance and manage telecommunications infrastructure crucial for emergency operations. The ideal candidate should have an OEM-based technical qualification, a minimum of 4 years in IT, and knowledge of Avaya Communication Manager. The role involves supporting critical telephony services and project work like SIP migration and Voice Recorder upgrades while offering flexible working options. Salary ranges from £38,682 to £46,580 per year.

Benefits

Flexible working options

Support for further training

Qualifications

• Minimum of 4 years working in an IT environment.
• Specialist knowledge of telecommunications systems.
• Experience with large telephony and mobile installations.

Responsibilities

• Design and apply procedures for security and incident control.
• Manage upgrades and ensure integrity of information.
• Implement training documentation and deliver training.

Skills

Communication skills

Problem-solving abilities

Interpersonal skills

Knowledge of Avaya Communication Manager

ITIL process knowledge

Education

OEM-based technical qualification

Industry-based technical qualification

Tools

Avaya Communication Manager

Microsoft Endpoint Manager

Job description

A prominent NHS organization in Brierley Hill is seeking a Senior Telecommunications Engineer to enhance and manage telecommunications infrastructure crucial for emergency operations. The ideal candidate should have an OEM-based technical qualification, a minimum of 4 years in IT, and knowledge of Avaya Communication Manager. The role involves supporting critical telephony services and project work like SIP migration and Voice Recorder upgrades while offering flexible working options. Salary ranges from £38,682 to £46,580 per year.