Senior Technical Program Manager (fixed-term)

Entrust; City Of London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading security solutions company in London seeks a Technical Program Manager to lead complex programs within the Geo Expansion business line. This role involves coordinating with cross-functional teams to implement initiatives focused on compliance, regulatory landscapes, and product development. The ideal candidate has over 5 years of experience in technical project management and excellent communication skills.

Benefits

Career growth opportunities

Flexible work options

Collaborative culture

Qualifications

• Over 5 years of experience leading technical projects and programs.
• Fluent in both technical and business domains.
• Comfortable navigating regulatory frameworks.

Responsibilities

• Lead the successful delivery of complex programs.
• Build and coordinate a cross-functional core team.
• Ensure both internal and external commitments are delivered on time.

Skills

Technical project management

Communication skills

Agile methodologies

Regulatory knowledge

Job description

Overview

Join us at Entrust. At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Get to Know Us

Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.

Position Overview

At Entrust we put identity at the heart of digital-first experiences. The Entrust (formerly Onfido) Real Identity Platform, our SaaS remote identity verification solution provides an AI-powered platform for financial services to meet global regulatory needs, fight the world’s most sophisticated fraud, and enable seamless onboarding and access throughout the customer lifecycle.

As part of the Geo Expansion business line focused on driving growth in new target markets, we prioritize a deep understanding of local regulatory environments and ensure our product is well-positioned for success. This initiative is highly cross-functional, and Technical Program Managers (TPMs) play a central role in driving collaboration.

In this role, you’ll combine technical expertise with strong organizational skills to lead complex, multi-disciplinary programs from discovery through execution and go-to-market. You’ll support a core team of specialists in mapping compliance landscapes, identifying relevant certification frameworks, conducting product gap analyses, developing new features, and coordinating conformity assessments.

Working closely with Product Managers, you’ll help define the optimal path to market success while ensuring alignment across engineering, applied science, sales, marketing, user research, legal, and other key functions. You’ll also be responsible for communicating progress internally and externally, ensuring transparency, surfacing risks early, and keeping stakeholders informed at every stage.

Your primary responsibility will be to lead the successful delivery of complex programs. In this role, you will:

• Build and coordinate a cross-functional core team to drive execution.
• Ensure that both internal and external commitments are delivered on time and to a high standard of quality.
• Develop and maintain comprehensive program plans and roadmaps.
• Lead program-level and quarterly planning cycles.
• Define, track, and report on key performance indicators (KPIs).
• Ensure alignment across the core team, keep stakeholders informed, and facilitate timely decision-making.
• Proactively manage interdependencies across teams and functions.
• Identify, monitor, communicate, and resolve risks and blockers efficiently.
• Continuously improve internal processes and tools by introducing industry best practices.
• Take ownership of audit and certification activities, including vendor selection, audit planning, onboarding subject matter experts, and ensuring smooth execution.
• Drive internal communications—such as newsletters—to increase visibility of your initiatives and highlight team achievements.

Essential Skills and Experience

• Over 5 years of experience leading technical projects and programs from concept through to launch, across diverse software development environments.
• Skilled communicator with the ability to tailor messages to different audiences—translating complex technical topics into clear, accessible language that drives alignment and understanding.
• Fluent in both technical and business domains, adept at bridging the gap between engineering and non-technical stakeholders by articulating intricate ideas in straightforward terms.
• Well-versed in agile methodologies and the software development lifecycle (SDLC), with hands-on experience driving iterative delivery and cross-functional collaboration.
• Comfortable navigating regulatory frameworks, working closely with legal teams and interpreting complex compliance requirements—particularly within the EU regulatory landscape—without being overwhelmed by legal or policy-heavy contexts.
• Experienced in launching products in new markets, with a strong track record of assessing regulatory, operational, and market-entry risks early—and implementing strategies to mitigate them effectively.

Desirable Experiences

• A strong advantage would be prior experience overseeing third-party conformity assessments or external/internal audit processes.

This is a one-year fixed-term contract (maternity cover).

What you can expect when you join our team

• Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
• Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
• Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.

We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.

Ready to Make an Impact?

If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together.

Apply today!

For more information, visit www.entrust.com (http://www.entrustdatacard.com/). Follow us on LinkedIn, Facebook, Instagram, and YouTube: https://www.linkedin.com/company/entrust/; https://www.facebook.com/DiscoverEntrust/; https://www.instagram.com/discoverentrust/; https://www.youtube.com/channel/UCsSZJjR1jryt134rkhK5Mhg

For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer

For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

If you require an accommodation, contact [e-mail].

Recruiter: Jack Steib

[e-mail]

Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. We enable organizations to safeguard their operations, evolve without compromise, and protect their interactions in an interconnected world – so they can transform their businesses with confidence. Entrust supports customers in 150+ countries and works with a global partner network, we are trusted by the world most trusted organizations.