Senior Technical Architect - Site based

Morgan Philips Group SA; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading recruitment agency in the United Kingdom seeks a Senior Technical Architect to design and implement new technologies for their IT infrastructure. The ideal candidate will lead IT projects, manage stakeholders, and provide technical expertise. You should have a degree in a technology or science subject, relevant certifications, and extensive experience in operational support within a dynamic environment. This is a full-time office-based role with occasional flexible working arrangements.

Qualifications

• 5+ years of experience in operational support at a senior technical level.
• Experience in delivering exceptional customer service under pressure.
• Proven ability to manage projects and stakeholders.

Responsibilities

• Design and architect new technologies for IT infrastructure.
• Lead as a senior technical escalation point for support topics.
• Manage and deliver complex projects.

Skills

Tracing, problem solving and root-cause analysis

Excellent research and analytic skills

Prioritisation and self-management

Strategic planning and architectural designs of key IT systems

Adapting to change

Education

Degree or relevant qualifications in a technology or science subject

CCNP, ITIL v3/v4 foundation level

Job description

Senior Technical Architect – Northamptonshire Based – Full‑time in Office (after probation two days at home)

Purpose of the role is to…

Design and architect new technologies that support a best of breed environment. Deliver new innovations to question conventional thinking and improve capabilities of the IT department. Provide visionary roadmaps on IT infrastructure for future years. Lead as a senior technical escalation point for a broad range of IT support topics. Manage stakeholders within IT and the business while delivering complex projects.

Therefore, we need you to…

Be skilled at…

• Tracing, problem solving and root‑cause analysis
• Excellent research and analytic skills
• Prioritisation and self‑management
• Strategic planning and architectural designs of key IT systems and business technologies.
• Adapting to change, learning quickly in a fast paced environment

Have experience of…

• Delivering exceptional customer service under pressure
• Operational support at a senior technical level, within a medium to large sized enterprise
• Planning, organising, leading and delivering complex, fast‑moving workloads with both internal and external 3rd‑party resources
• Working to recognised methodologies i.e. ITIL, Agile
• A broad range of technical experience within a fast paced, dynamic environment
• Design, manage and implement enterprise WAN and LAN networks and communications
• Supporting junior colleagues via mentoring, training, and documentation

Demonstrate knowledge of…

• Architecting enterprise applications, middleware, and infrastructure technologies
• Financial planning / cost management for IT infrastructure and projects
• Managing and deploying to cloud platforms
• Database support, administration, and optimisation
• Scripting, orchestration, and automation techniques
• Capacity, performance, and availability monitoring
• Security, vulnerability, and malware threat prevention
• Working in a Formula 1 or equivalent business
• Desirable – Testbed and simulation platforms

Hold these qualifications…

• Degree or relevant qualifications in a technology or science subject
• Hold the following (or relevant equivalent): CCNP, ITIL v3/v4 foundation level

Be…

• Diligent and show attention to detail
• Passionate about infrastructure
• Capable to show a growth mind‑set
• Flexible and open
• A team player
• Success driven, capable to perform under pressure and overcome challenges
• Target and deadline driven
• Able to support race weekends dependent on business requirements

Success in this role will be if you… (deliverables)

• Be able to see the big picture but also get involved in the technical “hands on” deliverable of a broad range of technical topics
• Project manage multiple concurrent projects and associated stakeholder communications
• Deliver on operational and project‑based tasks, against demanding Service Level Agreements and challenging deadlines
• Deliver quality without compromising performance
• Be a strong point of escalation; seeing solutions that others can’t, and crucially, be keen to do so as quickly and efficiently as possible so that we can achieve our collective goals
• Actively encourage teamwork and knowledge sharing to develop both yourself and your colleagues

Additional information…

The roles require the ability to deliver on both operational and project activities, against deadlines and SLAs. Thus, flexibility is essential in this position. Applicants must be able to occasionally provide out‑of‑hours maintenance and support on a best‑efforts basis.

Equal Opportunities Statement

We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.