Senior Systems Engineer

ECI; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology firm in Greater London is seeking a Senior Systems Engineer to enhance technology programs, including cloud implementations and support. The role involves collaborating across teams and providing advanced support for cloud infrastructures like Microsoft Azure and 365. Candidates should have a Bachelor's degree in IT or 6+ years of experience, along with advanced knowledge of Microsoft Operating Systems. A competitive compensation package is offered, reflecting the company’s commitment to connection and teamwork.

Benefits

Competitive compensation package

Qualifications

• Bachelor’s degree in an Information Technology related field or minimum of 6+ years comparable experience in technology administration.
• Advanced knowledge of Microsoft Operating Systems such as Windows Server and Windows 10/11.
• Advanced administration experience with Public Cloud platforms like Microsoft 365 and Azure.

Responsibilities

• Provide advanced support of cloud infrastructures such as Microsoft 365/Azure.
• Implement and manage enterprise mail platform and security systems.
• Take ownership of complex technical challenges with root cause analysis.

Skills

Advanced knowledge of Microsoft Operating Systems

Advanced administration experience with Public Cloud platforms

Proficient in incident response management

Experience in virtualization administration

Collaboration skills

Education

Bachelor’s degree in IT or 6+ years equivalent experience

Tools

Microsoft 365

Azure

Exchange Online

VMware vSphere

Hyper-V

Job description

The Opportunity:

As a Senior Systems Engineer, you will play a key role in our technical delivery team to drive the technology programs, including Cloud implementation and support, desktop engineering escalation and networking for a defined portfolio of clients. Using latest and greatest technologies and solutions, you will support our client’s innovation by following a set of standards and best practices in a rapidly evolving technology landscape.

What you will do:

• Provide advanced support of cloud infrastructures such as Microsoft 365/Azure (Azure AD, Exchange Online, SharePoint Online, OneDrive for Business, Teams, Intune)
• Collaborate with, and act as a tier 3 escalation point for Client Technology Management, Service Desk, Engineering, and other client support teams
• Implement and manage enterprise mail platform and security systems such as Microsoft Exchange or Exchange Online
• Act as a Technical Lead for migrations, implementations, relocations, etc
• Take ownership of complex technical challenges and provide long term fixes based on root cause analysis
• Document processes and procedures which explain system functionality or regular tasks to contribute to our internal knowledge base including architecture diagrams, runbooks, and standard operating procedures (SOP)
• Audit undocumented client environments and provide technical recommendations based on findings
• Apply best‑practice configurations to client security platforms such as Azure Active Directory Conditional Access, DUO Multifactor Authentication (MFA) services
• Perform system maintenance tasks including software and operating system patching, software version upgrades, critical patch applications, and vulnerability remediation
• Provide advanced support of Active Directory such as Domain Controller upgrades, Group Policy creation, scheduled software deployments, network policy maintenance, and certificate management
• Interface with common technology support tools such as Remote Monitoring and Management (RMM), Mobile Device/Mobile Application Management, Anti‑Virus/Anti‑Malware

Who you are:

• Bachelor’s degree in an Information Technology related field, or a minimum of 6+ years comparable experience in a technology administration role
• Advanced knowledge of Microsoft Operating Systems such as Windows Server and Windows 10/11
• Advanced administration experience with Public Cloud platforms with focus in Microsoft 365 and Azure (Azure AD, Exchange Online, SharePoint Online, OneDrive for Business, Teams, Intune)
• Experience in administration of e‑mail platforms and security integrations such as Exchange Online
• Experience in virtualization administration on platforms such as VMware vSphere and Hyper‑V
• Proficient in incident response management during security events and high‑priority escalations, as well as disaster recovery and business continuity activations

Bonus points if you have:

• Experience with Managed Service Providers (MSP) preferred
• Financial Services or Life Science industry experience a plus

ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI offers a competitive compensation package and so much more! If you believe you’d be a great fit and are ready for your best job ever, we’d like to hear from you!

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