Senior Surveyor

Metropolitan Thames Valley Housing; City Of London; Hybrid; GBP 56,000 - 60,000; Full time

Job summary

A leading housing organization in North West London is seeking a Senior Property Surveyor to oversee a small team while managing property issues. The role offers a hybrid working environment with a focus on diagnosing and resolving complex repairs, ensuring compliance, and enhancing resident experiences. Candidates should possess strong property management skills and a thorough understanding of housing construction.

Benefits

28 days annual leave plus 8 bank holidays

Enhanced pension contributions

Hybrid working arrangements

Career progression opportunities

Qualifications

• Proven track record in managing complex property repairs.
• Deep understanding of housing construction and maintenance diagnostics.
• Strong grasp of HHSRS framework application.

Responsibilities

• Lead investigation and resolution of non-routine repairs.
• Manage a team of surveyors while covering a property patch.
• Provide technical guidance and ensure compliance with health & safety.

Skills

Team management

Damp and mould diagnostics

Building pathology

Interpersonal skills

Housing construction knowledge

Job description

Overview

Senior Property Surveyor – Make a lasting impact on homes and lives

Salary: £56,679 - £59,662

Location: North West London Patch - Hybrid role 3 days site/office (Southgate) 2 days work from home

Full Time Permanent - 37.5 hours per week

Are you a skilled people manager but want to maintain your surveying skills? We are looking for Senior Surveyors who have drive and passion to support a small team of surveyors whilst covering a small patch of approximately 500 properties. The ideal candidate must be a solution-focused surveyor with a passion for diagnosing and resolving complex property issues and able to share their experience with their team. Do you thrive in a fast-paced environment where your expertise improves lives and protects vital housing assets?

We’re on the lookout for an experienced Senior Property Surveyor to play a key role in our dynamic Property Directorate. This is your opportunity to take ownership of a small team of surveyors and provide advice and support on challenging repairs, structural issues, and major defects—delivering real results for our residents while balancing quality, compliance, and value for money.

In this pivotal role, you’ll lead the investigation and resolution of non-routine repairs, damp and mould issues, and ad hoc planned replacements. You’ll bring a proactive and resident-focused mindset, working collaboratively across departments to ensure every home is safe, secure, and well-maintained.

What You’ll Be Doing

• Be the go-to expert for your team within the Property Directorate and assist the team in diagnosing and resolving complex building faults.
• Independently manage a varied team and a small caseload; the team duties include damp and mould, insurance works, and more significant or specialist repairs.
• Lead on the accurate diagnosis of building issues, applying your strong knowledge of damp and mould, HHSRS, and building pathology to identify and categorise Category 1 & 2 hazards.
• Ensure systems are updated by the team, health & safety is complied with, and all necessary training is requested and updated on our systems.
• Provide technical guidance and post-inspection support to colleagues, ensuring quality and consistency across all property works.
• Support the delivery of ad hoc planned works and contribute to continual service improvement through innovation and professional insight.
• Review and advise on home improvement requests with a focus on safeguarding our housing stock.
• Play an active role in cross-team initiatives that drive business improvement and enhance the resident experience.

What You’ll Bring

• A proven track record in managing a team and resolving complex property repairs and maintenance issues.
• A deep understanding of housing construction, maintenance diagnostics, and the NHF Schedule of Rates.
• Strong grasp of damp and mould diagnostics and the ability to apply the HHSRS framework effectively.
• Excellent communication and interpersonal skills, with a talent for translating technical issues into clear, resident-friendly solutions.
• A genuine curiosity, commitment, and drive to fix things right, the first time—within budget and to the highest standard.
• Experience working collaboratively with both technical and non-technical teams.

Compliance and other requirements

To meet our commitment to providing safe, high quality services to our customers, this role requires a Basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years.

Interview dates: TBC

Please note: we do not currently offer visa sponsorship.

What’s in it for you?

Benefits include:

• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
• 2 volunteering days per year
• An additional ‘Beliefs day’ once a year
• Supported family friendly approach with extended parental leave
• Enhanced pension with matched contributions of up to 9%
• Option to buy or sell up to 5 days annual leave per year
• Life assurance cover 3 x your salary
• Cycle2work scheme
• Hybrid Working - dependent on job role and department
• Health cash plan for everyday healthcare needs with optional family cover
• Tenancy deposit – interest-free loan and season ticket loan
• Access to learning and training opportunities with Wisebox platform
• Colleague virtual social platform and workplace pages
• Career progression across the organisation with mentoring/coaching, apprenticeships, and career planning support
• Employee Assistance Programme for wellbeing

About us

We are committed to developing and implementing sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we promote equality, diversity and inclusion. We work to educate, support and develop all of our diverse employees and the communities we serve. We are part of the disability confident employer scheme and aim for a workforce that reflects the communities we serve. We reserve the right to close this vacancy early if a suitable candidate is found.