Senior Specialist - Retail Training

ON RUNNING; City Of London; On-site; GBP 53,000 - 76,000; Full time

Job summary

A leading athletic footwear company is seeking a Senior Specialist Retail Training to shape the training landscape across East Coast stores. This role involves implementing learning strategies and supporting store teams. The ideal candidate will have significant experience in retail training management and strong organizational skills. Join us in fostering a high-performance culture through innovative training initiatives.

Qualifications

• 4-5 years of experience in a retail training manager or L&D role.
• Proven track record of leading successful training initiatives.
• Skilled in facilitating learning for diverse audiences.
• Highly organized and capable of managing multiple projects.

Responsibilities

• Shape the retail training landscape across the East Coast stores.
• Implement learning strategies that drive business results.
• Oversee training initiatives and manage priorities independently.
• Support the growth and performance of store teams.

Skills

Experience in retail training management

Leading training initiatives

Facilitating learning in diverse formats

Data literacy

Talent development

Communication skills

Organizational skills

Tools

Google Suite

Digital Apps

Job description

In short

As a Senior Specialist Retail Training, you will play a key role in shaping the retail training landscape across the East Coast stores. Based in New York, you'll work closely with Store Leaders, In-Store Trainers, and the East Coast Area Lead to implement learning strategies that drive business results and a premium customer experience. You will report directly to the Retail Training Lead - Americas. With an elevated level of autonomy, you'll oversee training initiatives across a broader territory, independently managing priorities, executing programs, and directly supporting the growth and performance of our store teams. You'll act as a strategic partner in fostering a high-performance culture through meaningful training interventions, both in-person and via digital platforms, while traveling regularly to stores across your assigned region.

Your story

• 4-5 years of experience in a retail training manager or area-level L&D role, with increasing levels of scope and responsibility
• Proven track record of leading successful training initiatives across an area with multiple store locations
• Comfortable working autonomously, managing time, priorities, and travel schedules independently
• Skilled in facilitating learning for diverse retail audiences through in-person, digital, and hybrid formats
• Strong data literacy – able to interpret performance metrics and learning feedback to inform training actions
• Passionate about talent development, with a hands‑on, collaborative, and coaching‑focused approach
• Creative and adaptable – able to develop impactful content with available tools (e.g., Google Suite, Digital Apps)
• Highly organized, proactive, and capable of managing multiple projects across locations simultaneously
• Excellent communication and interpersonal skills; fluent in English (Spanish is a plus)
• Willing and able to travel extensively within the East Coast and occasionally may need to travel within and outside the US (up to 40%)