Senior Solutions Engineer (IDV) (Hybrid)

SEON Technologies; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading solutions provider in fraud prevention is seeking a Solutions Engineer to collaborate with sales and account management teams in London. You will use your expertise to help clients address fraud challenges and implement SEON's innovative solutions. Ideal candidates will have at least 3 years of relevant experience, excellent communication skills, and fluency in a second European language. This role offers a hybrid work schedule.

Qualifications

• Minimum 3 years of experience in solution engineering or sales engineering.
• Experience in a start-up environment preferred.
• Professional proficiency in a second European language preferred.

Responsibilities

• Act as a solutions expert during the pre-sales process.
• Support technical integration discussions with clients.
• Collaborate with cross-functional teams for successful implementation.
• Apply knowledge of digital fraud landscape in client discussions.
• Provide recommendations to optimize services for clients.

Skills

Solution engineering experience

Excellent communication skills

Ability to collaborate

Autonomy in operations

Experience with REST APIs

Fluency in a second language

Tools

Javascript

Typescript

Job description

SEON is the command center for fraud prevention and AML compliance, helping thousands of companies worldwide stop fraud, reduce risk and protect revenue. Powered by 900+ real-time, first-party data signals, SEON enriches customer profiles, flags suspicious behavior and streamlines compliance workflows - all from one place. SEON provides richer data, more flexible and transparent analysis, and faster time to value than any other provider on the market. We’ve helped companies reduce fraud by 95% and achieve 32x ROI, and we’re growing fast, thanks to our partnerships with some of the world’s most ambitious digital brands like Revolut, Wise, and Bilt.

The SEON Solutions Engineering team provides domain and technical expertise to prospective and existing customers to uncover their challenges and goals, while prescribing the appropriate fraud-fighting solution. It’s a key role in helping customers achieve their objectives and in fueling SEON’s growth as a leader in the fraud-fighting space.

A Solutions Engineer in our organization brings their expertise and sales consulting experience to collaborate with sales and account management teams in order to meet our collective goals and objectives. This is accomplished by working closely with customers, sales teams, and SEON’s world class Fraud experts.

Our Solution Engineering team’s challenge is to provide customers guidance on the areas of their application and user journey which are subject to fraudster attacks, what the cost of that fraudulent activity is to customer organizations, and the best approach to fight it using SEON’s innovative solutions and technologies.

This role offers flexibility and can be based in our London office with a hybrid schedule.

WHAT YOU’LL DO:

• Serve as a critical subject matter and solutions expert during the pre-sales process, helping to further SEON’s mission to end fraud globally, particularly for SEON’s Identity & Document Verification solutions.
• Provide support for technical integration discussions by aligning solutions to challenges faced by prospective and existing customers.
• Partner with cross-functional teams such as sales, account management, customer success, product, and engineering to ensure seamless implementation and delivery of our solutions.
• Stay on the cutting edge of the digital fraud landscape, applying knowledge and tactics for uncovering and fighting fraud to discussions around SEON’s platform capabilities.
• Provide recommendations to clients, prospective clients and internal stakeholders, sharing insights and recommendations to optimize services and drive client satisfaction.
• Serve as an important facet of SEON’s strategy in EMEA, assisting with how we reach and service clients in SEON’s mature home market.

WHAT YOU’LL BRING:

• At least 3 years of experience in a solution engineering, solutions consulting, or similar sales engineering position for an IDV solution provider, preferably in a start-up environment.
• Excellent verbal and written communication skills.
• Ability to collaborate with team members in the revenue organization and across the entire company.
• Proven ability to operate with a high degree of autonomy on the goals and objectives provided.
• Experience with REST APIs, SDKs, mobile applications and platform integrations.
• Familiarity with Javascript, Typescript, and other web-based programming languages are a plus.
• Fluency and professional proficiency in a second European language (French, Spanish, Portuguese, etc) strongly preferred, with experience working with clients across geographies and in non-English speaking environments.