Senior Solutions Engineer - German Speaking

Cloudinary; London; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading cloud service provider in London is seeking a technical pre-sales consultant fluent in German. You will partner with sales teams, develop customer solutions, and provide technical guidance on products. Ideal candidates have 5+ years in similar roles and experience with Digital Asset Management and website optimization. Competitive compensation and collaborative environment offered.

Qualifications

• 5+ years of experience in a presales technical role.
• Ability to manage multiple priorities effectively.
• Experience with troubleshooting and browser developer tools.

Responsibilities

• Provide pre-sales support for the sales team.
• Develop solutions for identified prospects.
• Collaborate with cross-functional teams to influence product roadmap.

Skills

Fluent in German

Customer-facing technical expertise

Digital Asset Management

Video Streaming strategies

Website Performance Optimization

HTML, JavaScript, CSS

Network infrastructure knowledge

Martech and Adtech familiarity

Education

Bachelor's degree in related discipline

Job description

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Provide pre-sales support for our rapidly-growing sales team. You will be responsible for helping develop solutions for identified prospects, helping the marketing team with technical content and insight (blog posts, articles, etc), and being a technical resource for the sales organisation as a whole.

Responsibilities:

• Pre-Sales Responsibilities
• Partner with Account Executives to drive complex, multi stakeholder deals
• Provide technical expertise on Cloudinary's product offering, consult to prescribe solutions design and determine solution fit
• Adapt Cloudinary's technology to meet customer's business case (Demo, POC, documentation)
• Create relationships with key decision makers and serve as external technical spokesperson. Be the trusted advisor and provide world class customer service while serving as the technical spokesperson for Cloudinary
• Collaborate cross functionally with Product, Marketing, and Sales to identify compelling Cloudinary use cases, influence product roadmap and technical content and best practices.
• Post-Sales Responsibilities
• Work with the Account Management team to ensure handoff is executed smoothly as prospect transitions into a customer.

About you:

• Must be Fluent in German
• At least 5 years experience in Presales as a customer-facing technical role
• Experience with Digital Asset Management, Video Streaming strategies or Website Performance Optimization.
• Principle knowledge of website construction, including HTML, JavaScript and CSS, understanding of OS and browser distinctions and how third-party software and plugins work with browsers, website troubleshooting and use of browser developer tools.
• Familiarity with network infrastructure - CDN, Cloud Storage, Cloud Applications, APIs and how it all fits together.
• Experience with Martech and Adtech is a plus.
• Ability to manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, collaborative environment.
• Bachelor's degree, or equivalent, in related discipline. Science or Engineering degree preferred.
• Ability to travel occasionally up to 20% (as required).

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