Senior Social & Content Executive

eight&four; Greater London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading marketing agency in London is seeking a Senior Social Media Executive to manage social accounts, deliver high-quality content, and collaborate with creative teams. This role requires excellent project management skills and knowledge of social media best practices across multiple platforms. The position is hybrid, requiring attendance in the office 1-2 days per week. The agency is well-regarded for its culture and offers various perks including private healthcare, life insurance, and generous holiday allowance.

Benefits

Private Healthcare

Life Insurance

25 Days+ Holiday

Team Minibreaks

Regular Socials

Qualifications

• Experience in a social media or content-related marketing role.
• Strong attention to detail with project management experience.
• Awareness of trends and developments in the social media space.

Responsibilities

• Manage social accounts to meet client objectives.
• Deliver social content assets and project manage across teams.
• Report on content performance and respond to community interactions.

Skills

Knowledge of social best practices

Project management skills

Creative mindset

Ability to build relationships

Professional client etiquette

Social media content understanding

Tools

Sprout Social

Job description

We're looking for a Senior Social Media Executive with a passion for content, knowledge of social media best practice, and skills in account and project management.

You'll sit within our Social Partner team, which is responsible for delivering high-quality, innovative social content for our clients, through collaborating with our Creative, Production and Performance teams. We are client-facing and responsible for the running of projects, with a key role in ensuring we produce successful and exciting content across platforms. Our team works with a large section of the agency and has a key role in the content we produce for our clients, making this an exciting position to learn and make an impact.

Core Responsibilities

• Day-to-day management of social accounts, ensuring client objectives are met and social output is high quality
• Delivery of social content assets e.g. monthly content calendars, content projects, in collaboration with creative and specialist teams, managing multiple components with great attention to detail
• Project management and collaboration – working with a wide variety of team members to ensure work is delivered on time and resource is planned to deliver requirements
• Ideation and brainstorming
• Brief-writing – translating client needs into actionable briefs
• Reporting on content performance – gathering learnings and benchmarking metrics to present to clients and the rest of the team, and setting clear actions to implement
• Managing light touch/lo-fi content capture (e.g. TikTok creation)
• Community management – including reactive and proactive responses, sentiment tracking, etc.
• Content scheduling – using tools like Sprout Social and natively
• Supporting Social Partner team with campaign planning, proposals, and social audits and analysis when required

Must-Haves

• Knowledge of social best practice across key platforms including Meta, TikTok, YouTube, LinkedIn and Pinterest
• Excellent project management skills, strong attention to detail, and ability to take ownership over projects and deadlines
• Understanding of what makes great social content, and awareness of trends and developments in the social space
• A creative mindset and confidence expressing ideas
• A collaborative attitude, ability to build relationships, and experience working with creative teams
• Professional client etiquette across email, calls and face-to-face
• Ability to develop strong client-facing plans and reports
• Previous experience in a social media or content-related marketing role

Nice-to-Haves

• Knowledge of additional social platforms such as Reddit, Discord, Twitch, etc.
• Previous experience in an agency environment, or if not experience of managing multiple stakeholders and being adaptable to changing priorities
• Experience working with social media management tools
• Awareness of paid social media
• Experience of working with influencers
• Awareness or involvement in creation of lo-fi Reels/TikToks

This is a hybrid role, based in our London office 1-2 days per week. You must be available to attend client meetings and events in London and beyond on a regular basis.

• Named in Campaign Magazine's Best Places to Work 7 years running
• Remote working predominantly - 2 day in the office per week
• Private Healthcare & Life Insurance, 25 Days+ Holiday, Team Minibreaks in the UK and abroad, Regular Socials
• Culture: Open, Engaged & Inspirational Culture