Senior Service Designer User-Centred Public Sector Innovator

Methods; Birmingham; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A leading IT services consultancy in Birmingham seeks a User Experience Designer to advocate for user-centered design practices. In this role, you will be responsible for developing best practices, communicating design concepts, and mentoring junior team members. The ideal candidate has relevant industry experience and strong collaborative skills. Join a supportive environment where you can grow your skills while making a positive impact on public services. Competitive benefits included.

Benefits

Management development programme

24/7 employee assistance programme

Social events

25 days annual leave plus bank holidays

Volunteering days

Private medical insurance

Life assurance

Qualifications

• Experience in user-centered design practices.
• Ability to communicate abstract concepts clearly.
• Proven track record in running collaborative workshops.

Responsibilities

• Identify and develop best practices for service design.
• Advocate for user needs and design effective services.
• Mentor junior team members in design practices.

Skills

User-centered design advocacy

Effective communication

Collaborative skills

Understanding technology constraints

Agile working

Education

Relevant industry experience

Job description

A leading IT services consultancy in Birmingham seeks a User Experience Designer to advocate for user-centered design practices. In this role, you will be responsible for developing best practices, communicating design concepts, and mentoring junior team members. The ideal candidate has relevant industry experience and strong collaborative skills. Join a supportive environment where you can grow your skills while making a positive impact on public services. Competitive benefits included.