Senior Service Designer - Remote-Friendly Govt Design

Methods Business and Digital Technology; Leeds; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading IT services consultancy in the UK seeks a passionate service designer to join their team. The role involves creating user-focused services while collaborating with multidisciplinary teams. Candidates must have experience in service design, workshop facilitation, and understanding user needs. The firm offers significant benefits such as flexibility in working hours, personal development opportunities, and a supportive work culture. This position promises a chance to make a real difference in public services.

Benefits

25 days annual leave

Private medical insurance

Flexible working options

Discretionary company bonus

Pension scheme with employer contribution

Qualifications

• Demonstrable experience in service design.
• Ability to communicate abstract concepts effectively.
• Experience in running collaborative workshops.

Responsibilities

• Design services consistent with government standards.
• Advocate for user needs in service design.
• Map user journeys and articulate design problems.

Skills

Service design passion

Workshop facilitation

User research interpretation

Agile working environment

Education

Relevant industry experience

Job description

A leading IT services consultancy in the UK seeks a passionate service designer to join their team. The role involves creating user-focused services while collaborating with multidisciplinary teams. Candidates must have experience in service design, workshop facilitation, and understanding user needs. The firm offers significant benefits such as flexibility in working hours, personal development opportunities, and a supportive work culture. This position promises a chance to make a real difference in public services.