Senior Service Advisor – Premium Brand, Bonus & Growth

Perfect Placement; United Kingdom; On-site; GBP 27,000 - 32,000; Full time

Job summary

An automotive recruitment specialist is seeking a Senior Service Advisor in the Salisbury area. In this role, you will communicate with customers regarding vehicle repairs, manage job cards, update records, and prepare invoices. Candidates with solid customer service skills and a full UK driving licence are invited to apply. The compensation includes a salary up to £32,000 per annum, plus a performance-related bonus and various benefits. Join a dealer group with over 25 years of experience in the motor trade.

Benefits

Up to £4–6,000 in performance-related bonus

Accredited training and career development

22 days annual leave plus 8 bank holidays and birthday off

Workplace pension scheme

Staff purchase discounts

Life assurance

Long-service/loyalty awards

Access to an online rewards platform

Qualifications

• Previous experience in a customer-service oriented role is essential.
• Full clean UK driving licence with minimal points required.

Responsibilities

• Communicate with customers about repair work required on their vehicle.
• Produce job cards on in-house computer systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers on estimated costs of repairs.

Skills

Customer-focused

Upselling

Job description

An automotive recruitment specialist is seeking a Senior Service Advisor in the Salisbury area. In this role, you will communicate with customers regarding vehicle repairs, manage job cards, update records, and prepare invoices. Candidates with solid customer service skills and a full UK driving licence are invited to apply. The compensation includes a salary up to £32,000 per annum, plus a performance-related bonus and various benefits. Join a dealer group with over 25 years of experience in the motor trade.