Senior Service Advisor

Perfect Placement; England; On-site; GBP 30,000 - 36,000; Full time

Job summary

An automotive service center in the Reading area is looking for a Senior Service Advisor. The role requires excellent customer communication and upselling strategies. You will handle customer records and invoices while providing updates on repair work. Ideal candidates will have previous automotive aftersales experience, ensuring customer satisfaction in a family-run independent garage environment. Enjoy the benefits of a Monday to Friday schedule with no weekend hours, and a competitive salary of up to £36,000 depending on experience.

Benefits

Up To £36,000 Salary Depending On Experience

Monday To Friday Schedule

No Weekend Working Hours

Family Run Independent Garage Environment

Qualifications

• Previous working experience within a Main Dealer environment is preferred.
• Ability to communicate professionally with customers about vehicle repair work.
• Experience with producing Job Cards and updating customer records.

Responsibilities

• Communicate with customers about vehicle repair work required.
• Produce Job Cards on in-house computer systems.
• Update Customers and Vehicle Records.
• Prepare and complete Invoices.
• Advise Customers on estimated costs and timescales of repairs.

Skills

Customer communication

Upselling

Automotive Aftersales Experience

Job description

Our client is an Automotive Service Centre and they are currently recruiting for a Senior Service Advisor in the Reading area.

For your hard work as a Senior Service Advisor for our Client, you can expect a salary with up to £36,000.

Benefits

• Up To £36,000 Salary Depending On Experience
• Monday To Friday 7.30am - 5pm ONLY
• No Weekend working hours!
• Family Run Independent Garage Environment - History Dating Back 40+ Years!
• Previous Automotive Aftersales Experience Required

Duties

• Professionally communicate with customers about repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Part of this Service Advisor role will include preparing and completing Invoices
• Advise Customer on estimated costs of repairs and timescales of work

Our Client is ideally seeking Senior Service Advisors who have previous working experience within a Main Dealer environment.

To be successful in this role you will be customer-focused and have the ability to upsell effectively.

To apply for this Senior Service Advisor position, please forward your CV to Dee Hogger quoting the job reference number or call our office for a chat about this Service Advisor position.