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Senior Scheduling & Account Manager – Vehicle Testing

Government Recruitment Service

Wakefield

On-site

GBP 40,000 - 50,000

Full time

5 days ago
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Job summary

A UK government agency based in Wakefield is seeking a senior user/owner for strategic projects related to vehicle testing services. The ideal candidate will lead frontline teams, build strong relationships with customers and industry partners, and implement improvements based on data insights. They will also handle reporting, manage service delivery standards, and engage with various stakeholders to resolve complex issues. This position offers flexible working, generous annual leave, and a substantial pension contribution.

Benefits

Employer pension contribution of 28.97%
25 days annual leave, increasing with service
Flexible working options for work-life balance

Qualifications

  • Experience in delivering change and engaging teams.
  • Ability to interpret monitoring information and industry trends.
  • Strong relationship-building skills with stakeholders.

Responsibilities

  • Lead frontline teams and manage service delivery quality.
  • Provide insight to senior stakeholders on customer satisfaction.
  • Develop collaborative relationships with operational teams.

Skills

Effective communication
Report writing
Stakeholder engagement
Data analysis
Job description
A UK government agency based in Wakefield is seeking a senior user/owner for strategic projects related to vehicle testing services. The ideal candidate will lead frontline teams, build strong relationships with customers and industry partners, and implement improvements based on data insights. They will also handle reporting, manage service delivery standards, and engage with various stakeholders to resolve complex issues. This position offers flexible working, generous annual leave, and a substantial pension contribution.
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