Senior Sales Manager

Fairmont Hotels & Resorts; St Andrews; On-site; GBP 80,000 - 100,000; Full time

Job summary

A luxury resort in Scotland is looking for a Senior Sales Manager to enhance its corporate and MICE business. You will be responsible for developing client relationships, managing the sales process, and collaborating with internal teams. Ideal candidates will have proven experience in hotel sales management and demonstrate excellent communication and organizational skills. This role offers a competitive salary, complimentary access to golf courses, and valuable colleague discounts.

Benefits

Competitive Salary

Complimentary access to our Championship Golf Courses

Discounted colleague rates for Accor Hotels worldwide

Staff Shuttle Service to/from St Andrews

Complimentary Staff Canteen

50% off dining in all of our Food & Beverage Outlets

Fantastic colleague discounts for Spa Treatments

Access to Vivup - employee benefits platform

Complimentary access to our Leisure facilities

Regular Social Events

Colleague discounts in our Retail Shops

Qualifications

• Proven experience in sales management within luxury hotels or premium venues.
• Strong MICE or corporate sales experience, with a results-driven approach.
• Comfortable managing a team and working in a flexible schedule.

Responsibilities

• Develop new accounts and manage key client relationships to maximize revenue.
• Execute proactive sales through meetings, site visits, and presentations.
• Collaborate with marketing and events teams to implement MICE strategies.
• Lead and mentor junior sales team members.
• Attend trade shows and other events to generate business opportunities.

Skills

Sales management experience

MICE sales experience

Strong communication skills

Excellent relationship-building

Organisational skills

Commercial awareness

Team management

Job description

Fairmont St Andrews is one of Scotland’s most iconic five‑star luxury resorts, set in the world‑famous Home of Golf. Our 213‑bedroom resort features two championship golf courses, an award‑winning spa and leisure facility, and a collection of exceptional dining venues, including our AA Rosette restaurant, St Andrews Clubhouse & Grill, showcasing the finest Scottish steak and seafood.

Located just outside St Andrews, with easy access from Leuchars Railway Station and Dundee, Fairmont St Andrews offers a truly world‑class guest experience in an unforgettable setting.

We are seeking a Senior Sales Manager to join our dynamic Sales & Marketing team. This is a truly unique opportunity to drive corporate and MICE business while representing a globally recognised luxury brand in the Home of Golf.

As Senior Sales Manager, you will lead the sales efforts for our MICE market across a designated territory, developing new business and nurturing key accounts. You will manage the sales process from lead generation to booking while your focus will be on driving revenue, building strong client relationships, and working closely with internal teams to deliver outstanding guest experiences. This role will also involve travel to attend trade shows, exhibitions, and sales missions across the UK and Europe.

Key Responsibilities

• Develop new accounts and manage key client relationships to maximise revenue
• Execute proactive sales through face‑to‑face meetings, site visits, and presentations
• Collaborate with marketing, events, and Accor Global Sales teams to implement MICE strategies
• Lead, mentor, and develop junior sales team members
• Maintain accurate records in Opera Sales & Catering and ensure excellent communication across teams
• Attend trade shows, familiarisation trips, and other events to generate business opportunities

Qualifications

• Proven experience in sales management within luxury hotels or premium venues
• Strong MICE or corporate sales experience, with a results‑driven approach
• Excellent communicator and relationship‑builder
• Highly organised, commercially aware, and comfortable managing a team
• Flexible and adaptable, with the ability to work across a 7‑day operation

What is in it for you

• Competitive Salary
• Complimentary access to our Championship Golf Courses
• Discounted colleague rates for Accor Hotels world wide
• Staff Shuttle Service to/from St Andrews
• Complimentary Staff Canteen
• 50% off dining in all of our Food & Beverage Outlets
• Fantastic colleague discounts for Spa Treatments and Spa Retail Products
• Access to Vivup - a comprehensive employee benefits platform
• Complimentary access to our Leisure facilities including our Gym and Pool services
• Regular Social Events including a complimentary Christmas Ball and Summer BBQ
• Colleague discounts in our Retail Shops