Senior Sales & Customer Success Coordinator

Sunbelt Rentals Careers; Sutton-in-Ashfield; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading equipment rental provider in Sutton-in-Ashfield is looking for a Senior Sales Coordinator to enhance customer interactions and drive sales. The role requires a detail-oriented individual to manage customer orders, resolve queries, and support the team leader on various projects. Ideal candidates will have strong customer service skills, be proficient in office software, and have a flexible approach to meet the demands of a dynamic environment. The company offers a competitive rewards package and development opportunities.

Benefits

Generous holiday allowance

Life assurance

Retail discount scheme

Employee recognition awards

Company pension scheme

Qualifications

• Experience in customer service with a strong focus on delivering satisfaction.
• Ability to manage and process a large volume of orders accurately.
• Proficient in using office software for daily tasks.

Responsibilities

• Process and service customer orders, ensuring accuracy.
• Deliver exceptional customer experiences through effective communication.
• Resolve escalated issues while maintaining composure.
• Support desktop requirements by switching between tasks as needed.
• Collaborate with team leader on business-driving projects.
• Identify and implement process optimisations for efficiency.

Skills

Customer service orientation

Interpersonal and communication skills

Office Software Proficiency

Flexibility and adaptability

Decision-making abilities

Tools

Microsoft Office Suite

CRM systems

Job description

A leading equipment rental provider in Sutton-in-Ashfield is looking for a Senior Sales Coordinator to enhance customer interactions and drive sales. The role requires a detail-oriented individual to manage customer orders, resolve queries, and support the team leader on various projects. Ideal candidates will have strong customer service skills, be proficient in office software, and have a flexible approach to meet the demands of a dynamic environment. The company offers a competitive rewards package and development opportunities.