Senior Sales Associate - Regent Street, London

TORY BURCH; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury fashion retailer in London is seeking dynamic individuals to provide exceptional client experiences and drive sales. Candidates should have 2-4 years of experience in retail, strong communication skills, and a passion for fashion. The role involves building customer relationships and maintaining store procedures in a collaborative team environment.

Qualifications

• Two to four years in a high volume, customer-driven retail environment.
• Strong interest in Tory Burch products and culture.
• Open availability for a flexible work schedule.

Responsibilities

• Build and maintain customer relationships.
• Drive business and meet personal sales goals.
• Follow all sales and operational policies.

Skills

Customer relations

Sales skills

Communication

Teamwork

Job description

Overview

This Role is Tailor-Made for You Because: You are passionate about delivering a transformational client experience, building our brand one customer at a time and driving business through sales. You demonstrate a strong commitment to service, a genuine curiosity and interest in people, authenticity, fashion & style sensibility, and exceptional selling skills. You're also resourceful and collaborative - a team player who is savvy about the visual and operational aspects of the role and committed to loss prevention.

A Day in the Life

The typical day is... atypical. You might be building and maintaining new and existing customer relationships to drive the business and meet personal sales goals, creating the customer experience through use of selling skills and extensive product knowledge, understanding and communicating the Tory Burch brand philosophy and lifestyle with each other and the customer while ensuring all sales and operational policies and procedures are followed and maintained. The consistent thread is that you\'ll be working with an amazing team of women and men who share your passion for excellence.

To Land This Role

• Two to four years of experience in a high volume, customer-driven retail environment
• Strong interest in the culture and products of Tory Burch
• Strong customer relations experience, along with verbal and written communication skills
• Must have open availability for a flexible work schedule that meets the needs of the business
• Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time

Why You'll Want to Join Our Team

The Retail Team is a dynamic group of professionals, connecting our brand to customers through people management, building a world class talent pool, and driving business initiatives and results. By tapping into our relationships with customers, we are able to build brand awareness, promote new product assortments, and generate positive coverage of our company, our collections, and our Foundation. We work hard and have fun while doing it!

Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual\'s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact [e-mail].