Senior Resident Liaison & Community Engagement Lead

United Infrastructure; Wrotham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading property services provider is seeking a Senior Resident Liaison Officer in Wrotham, United Kingdom. You will engage with residents, manage the liaison team, and ensure high customer satisfaction during projects. Ideally, candidates will have experience in community engagement and possess excellent communication skills. The position offers a competitive salary and room for career growth. A valid driver's license and vehicle are required for this role.

Benefits

Competitive salary and benefits package

Opportunities for career progression

Immediate interview for qualified candidates

Qualifications

• Experience in a contractor or client-side resident liaison role.
• Ability to manage difficult situations with discretion.
• Valid driver’s license and own vehicle required.

Responsibilities

• Act as a contact for customers, managing communications and updates.
• Lead the resident liaison team to ensure customer satisfaction.
• Coordinate key handovers and ensure work completion standards.

Skills

Excellent communication

Resilience under pressure

Stakeholder engagement

Job description

A leading property services provider is seeking a Senior Resident Liaison Officer in Wrotham, United Kingdom. You will engage with residents, manage the liaison team, and ensure high customer satisfaction during projects. Ideally, candidates will have experience in community engagement and possess excellent communication skills. The position offers a competitive salary and room for career growth. A valid driver's license and vehicle are required for this role.