Senior Property Manager

Connells Group; Glasgow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading property management company in Glasgow is seeking a Senior Property Manager to oversee a portfolio of properties and ensure exceptional customer service. The ideal candidate has experience in residential lettings, strong communication skills, and the ability to motivate a team. This role offers opportunities for career progression and a supportive work environment.

Benefits

Aviva Digi care

Car leasing scheme

Gym discounts

Life assurance

Workplace pension scheme

Qualifications

• Experience in residential lettings is essential.
• Excellent communication skills - both written and verbal.
• Good at building and maintaining relationships with customers and stakeholders.

Responsibilities

• Assist in motivating the team and support their development.
• Monitor customer service KPI performance.
• Manage a small portfolio of properties including repairs and maintenance.

Skills

Residential lettings experience

Excellent communication skills

Time management

Relationship building

Initiative

Education

Qualifications in residential lettings

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Do you have experience in the Lettings Industry and want to put those skills to effective use? Are you enthusiastic about providing a great customer service? And are you looking to join a dynamic and motivated team?

A fantastic opportunity has arisen to join our established residential lettings team, as a Senior Property Manager. This is the perfect role for a Property Manager or Lettings Negotiator, who wants to take the next step in their career.

Our Senior Property Managers play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve. As a market leading Agent, we`re on the lookout for people with excellent communication and relationship skills and a passion for delivering a quality customer service!

Your day-to-day duties may include:

• Assisting the Manager to motivate the team, inspiring colleagues to support each other to achieve individual, team and company goals.
• Assisting with training and coaching Property Managers within your team.
• Monitoring the teams customer service Key Performance Indicators.
• Supporting and advising Property Manager on maintenance works, end of tenancy deposits, safety certification and compliance.
• Using your lettings knowledge and experience to help your colleagues with daily queries and assisting with more complex letting situations.
• You will also have a small portfolio of properties to manage, including co-ordinating repairs and maintenance, organising safety inspections, managing remedial works, consulting with landlords following regular property visits and assisting your customers with general tenancy queries.

About You:

• Experience in residential lettings is essential
• Excellent communication skills - both written and verbal
• Good at building and maintaining relationships with customers and stakeholders across the business
• Effective in time management and managing expectations
• Naturally robust with a 'can-do' attitude
• Initiative-taking - able to work independently whilst maintaining a role as part of our team

Opportunities of being a Senior Property Manager:

• Full training provided, including Senior Property Management and Team Leader development
• Excellent career progression, with opportunities across the business
• Qualifications in residential lettings

Benefits of working in Slater Hogg & Howison: Connells Group UK

• Aviva Digi care + workplace / Car leasing and cycle to work scheme
• Colleague discount scheme / Perks at work / Gym discounts
• Life assurance / Workplace pension scheme

Slater Hogg & Howison is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.

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