Senior Projects Coordinator

Taylor Stevenson Ltd; Newark and Sherwood; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading fire protection company based in Ollerton is seeking a Senior Projects Coordinator to oversee project management, ensuring high-quality delivery and excellent customer service. The successful candidate will lead suppression projects, manage supplier relationships, and provide technical guidance. Strong fire industry knowledge and supervisory experience are essential. The role offers a competitive salary of £28-£32k depending on experience, Monday to Friday.

Qualifications

• Full UK Driving Licence required.
• Experience in the fire industry is essential.
• Supervisory experience is preferred.

Responsibilities

• Lead suppression projects from design to invoicing.
• Ensure high standards of project delivery and customer service.
• Provide technical guidance and training for engineers.

Skills

Comprehensive fire industry knowledge

Supervisory experience

Strong customer facing skills

Strong written and verbal communication

Self-motivated

Creative problem solving

Energy, drive and enthusiasm

Tools

CAD

Job description

Taylor Stevenson are proud to be working with a thriving fire protection company who are looking for a Senior Projects Coordinator to join their team based in Ollerton.

Responsibilities

• Lead suppression projects, including design, cost estimation, stock ordering, scheduling, and invoicing.
• Ensure projects and designs are delivered to a high standard while maintaining excellent customer service.
• Review and report department performance metrics.
• Negotiate prices, delivery terms, and specifications with customers, suppliers, and sub-contractors.
• Work closely with the service team & sub-contractors to efficiently schedule engineers and monitor project progress.
• Conduct site visits, audits, and client meetings, providing surveys and support when necessary.
• Select and manage suppliers/sub-contractors, regularly reviewing their quality, delivery performance, and pricing.
• Provide technical guidance and support training for engineers to maintain industry standards.
• Identify and escalate customer complaints to the Commercial Director and ensure they are accurately recorded on the internal complaints register, ensuring they are resolved satisfactorily.
• Actively contribute to evolving the team\'s processes to meet the changing needs of the business.
• Liaise with service, install and estimating departments to gain best utilisation of labour.
• Develop customer relationships. Take care of customer concerns or complaints quickly and professionally.
• Support company operations where required.

Skills & Qualifications

• Comprehensive fire industry knowledge
• CAD experience would be an advantage
• Supervisory experience
• Strong customer facing skills
• Strong written and verbal communication
• Self-motivated
• Creative problem solving
• Personality - energy, drive and enthusiasm
• Full UK Driving Licence

Salary

Salary: £28-£32k dependant on experience

Monday-Friday