Senior Project Support Officer - Hybrid working with flexible travel opportunities (Previous Rele...

ZipRecruiter; Hereford; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading telecommunications company is seeking a Senior Project Support Officer to help manage and support project operations. This role allows for hybrid work, requiring you to visit the Chorley office a few days a week while also working from home. You will be involved in project governance, cost analysis, and documentation, ensuring successful project delivery. The ideal candidate will have a strong project support and PMO background, ideally within the telecommunications sector. This position offers competitive benefits and a collaborative work environment.

Benefits

26 days holiday plus public holidays

Company pension scheme

Occupational health support

Discounts on Cinema and Shopping

Qualifications

• Experience in project support, PMO, cost control, or financial analysis.
• Strong knowledge of project governance and budget management.
• Excellent IT skills with a focus on Microsoft Office.

Responsibilities

• Provide project support across multiple programmes including scheduling and governance.
• Collate, analyse and report on costs.
• Create and validate estimates for suppliers.

Skills

Analytical skills

Organizational skills

Project governance

Cost analysis

Stakeholder engagement

Education

APM/PRINCE2 Foundation or equivalent

Tools

Microsoft Excel

PowerPoint

Power BI

Reporting Tools (e.g., Qlik)

Works order management systems (e.g., SOLO, Connect, CT Mobile)

Job description

Overview

Telent are looking for a Senior level Project Support Officer to join the Infrastructure Services division due to an increase in works within the Fibre industry.

This Senior Project Support Officer role is a hybrid working role that will see you attend our Chorley office (PR7 3JP) at least 1-2 days per week, work from home, and travel to key customer site as and when needed – we require flexibility to travel to the Chorley office and customer sites.

From coordinating data and documentation and reporting through to monitoring costs, creating estimates, and analysing spend, you’ll help keep projects running smoothly and ensure that they are commercially controlled.

At Telent, you will be trusted and empowered to help deliver critical and complex work. You'll be free to innovate, to take ownership and make smart, agile decisions. We need the best people to help us achieve our ambitions. Come and work in an environment where you can stretch your abilities and deliver on your potential. If you thrive in a fast-paced environment and enjoy balancing detail with the bigger picture, this Senior Project Support Officer role is for you.

Senior Support Project Officer - What you’ll do

• Provide project support across multiple programmes, including scheduling, governance, and reporting.
• Collate, analyse, and report on costs, ensuring projects remain within defined budgets.
• Perform cost analysis on multiple workstreams to manage profit margins and identify and manage risk
• Create and validate estimates for suppliers, ensuring governance and compliance.
• Maintain project documentation, evidence, and audit trails in line with company standards.
• Interrogate and analyse data from systems such as SOLO, Connect, or CT Mobile.
• Support risk, issue, and change management processes.
• Assist project managers with financial forecasting and budget control.
• Act as a key point of contact for stakeholders, ensuring clear and timely communication.
• Drive continuous improvement across both project support and financial management processes.

Senior Support Project Officer - Who you are

As a Senior Project Support Officer, you’re an analytical and detail-focused professional with strong organisational skills. You’ll bring experience in project support, PMO, or cost analysis, ideally within the Fibre / telecommunications sector. We are open to backgrounds in infrastructure, civils, or other technology environments. You will also be comfortable working with both financial data and project processes, and confident at engaging stakeholders at all levels, and spotting risks, issues, or acting on opportunities early.

Senior Support Project Officer - Key requirements

• Experience in project support, PMO, cost control, or financial analysis / cost analysis.
• Strong knowledge of project governance, reporting, and budget management.
• Excellent IT skills, particularly Microsoft Excel, PowerPoint, and Office suite.
• Experience with works order management systems (e.g., SOLO, Connect, CT Mobile).
• Strong document management and audit trail skills.
• Desirable: APM/PRINCE2 Foundation or equivalent.
• Desirable: experience with reporting tools such as Power BI or Qlik.
• Background in telecoms, civils, infrastructure, or technology advantageous.

What we offer

A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on‑going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

• 26 days holiday, plus public holidays, and the option to buy or sell days annually
• Company pension scheme.
• A range of family friendly policies
• Occupational health support and wellbeing Portal
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme

Learn more about Telent

We’re passionate about creating an environment that champions and , where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

Telent Core Values: Be Inclusive, Be Collaborative, Be Customer Focused, Take Responsibility.

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