Senior Project Manager

-; West Malling; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A leading UK public sector solutions provider seeks an experienced Senior Project Manager to drive complex projects that support strategic transformation. This role, based in West Malling with hybrid options, requires at least five years of project management experience and excellent stakeholder engagement skills. As part of a rapidly growing organisation, you will have the opportunity to shape business change initiatives and contribute to impactful public services. Competitive salary and benefits offered.

Benefits

25 days annual leave plus birthday off

Life assurance cover (4x salary)

Pension scheme with up to 6% employer contribution

Retail and gym discounts

Cycle to work scheme

Wellbeing programme

Learning and development support

Qualifications

• Minimum 5 years' proven experience managing and delivering multiple complex projects.
• Strong knowledge of project governance, budgets, business cases and benefits frameworks.
• Excellent written, verbal, and presentation skills to engage diverse audiences.

Responsibilities

• Manage and lead strategic, complex, and large-scale projects.
• Coordinate internal resources and external vendors for project delivery.
• Develop and maintain detailed project plans tracking progress and dependencies.

Skills

Project management experience

Stakeholder engagement

Business process design

MS 365 tools

Communication planning

Education

Professional Project Management qualification (APM or equivalent)

Tools

MS Project

MS Teams

SharePoint

OneDrive

Job description

Location: West Malling/Hybrid
Salary/package: £45,000-£55,000 per annum
Contract type: Permanent
Hours: Full time, 37 hours per week

Are you an experienced Senior Project Manager who thrives on delivering complex, high-impact projects? We have a fantastic opportunity to join Commercial Services Group (CSG), driving strategic transformation and supporting our mission to be the global leader in education and public sector solutions.

Who we are

Commercial Services Group (CSG) is the UK's largest local authority-owned trading company (LATCO). We support over 16,000 education and public sector customers across the UK and internationally, generating over £800 million in revenue annually. As part of the Corporate Services Division, you'll be part of a fast-growing organisation that reinvests profits into frontline public services, combining commercial performance with real social impact.

Why this role matters

The Senior Project Manager plays a crucial role in leading the delivery of strategic, complex and high-value projects across CSG. Sitting within the Business Improvement Team, you'll shape business change initiatives that directly support our ambitious growth plans, strengthen collaboration across divisions, and enhance our ability to deliver world-class solutions for customers worldwide.

What you'll be doing

• Manage and lead strategic, complex and large‑scale projects for internal customers
• Support business change management using structured methodologies: understand, plan, implement and communicate change
• Coordinate internal resources and external vendors for flawless project delivery
• Ensure projects are delivered on time, within scope and within budget
• Define project scope and objectives in collaboration with stakeholders
• Map, design and implement business processes from 'as‑is' to 'to‑be'
• Develop and maintain detailed project plans, tracking progress and dependencies
• Identify, manage and escalat[e] risks and issues to project sponsors
• Control project budgets and manage approved change requests
• Produce comprehensive project documentation, templates and regular highlight/status reports

What we're looking for

• Minimum 5 years' proven experience managing and delivering multiple complex projects
• A Professional Project Management qualification (APM or equivalent) is desirable
• Strong knowledge of project governance, budgets, business cases and benefits frameworks
• Highly skilled in stakeholder engagement and communication planning
• Demonstrable experience in business process design and improvement
• Excellent written, verbal and presentation skills – able to engage diverse audiences
• Proficiency in MS 365 tools, including Project, Teams, SharePoint and OneDrive
• Flexible, innovative, collaborative and highly self‑motivated mindset

What you'll get in return

• Salary of £45,000 - £55,000 per annum
• 25 days annual leave, plus your birthday off
• Life assurance cover (4x salary)
• Pension scheme with up to 6% employer contribution
• Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme
• Volunteer days and access to a comprehensive wellbeing programme
• Tailored learning and development support with real opportunities to progress

Why CSG?

Commercial Services Group (CSG) is the UK's largest local authority-owned trading company (LATCO), generating over £800 million in revenue and supporting 16,000 education and public sector customers worldwide. With more than 1,800 employees across the UK, France, Dubai and Bangkok, we are working towards becoming the global leader in education and public sector solutions.

We are expanding rapidly, with annual growth of around 25 percent, supported by a blend of organic development, acquisitions and strategic partnerships. Our 33 trading businesses deliver a wide range of services including education management, IT, HR, legal, energy, procurement and supplies.

CSG is wholly owned by local authorities, and a significant proportion of our profits is reinvested into frontline public services. Over £77 million has already been returned, reflecting our commitment to combining commercial performance with meaningful social impact.

Inclusion & Accessibility

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.

We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.

Department Corporate Locations West Malling Remote status Hybrid Yearly salary 45,000 - 55,000 Employment type Full-time Portfolio Corporate Brand Corporate CSG DBS Vetting Required? Not required