Senior Programme Assistant

Jewish Care; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading care provider in London is seeking a Senior Programme Assistant to support operational running and ensure the delivery of high-quality care for individuals living with dementia. This role involves engaging volunteers, designing activities, and maintaining connections with families. The ideal candidate should have experience with older adults and excellent communication skills. The position is full-time, offering a rewarding chance to make a difference in the community.

Qualifications

• Experience in engaging with older people or individuals with dementia.
• Excellent communication and interpersonal skills.
• Empathy and patience in a care setting.

Responsibilities

• Support daily operations of the centre.
• Design monthly activity programmes.
• Coordinate projects connecting members with young people.
• Engage and guide volunteers.

Skills

Engaging with older people

Communication skills

Teamwork

Empathy

Interpersonal skills

Education

Qualification in social care

Job description

Make a Difference Every Day

At Jewish Care, our Dementia Day Centres provide safe, stimulating, and supportive environments for people living with mild to moderate dementia. Through tailored activities, social interaction, and specialist care, we enhance quality of life and wellbeing — while offering families the reassurance that their loved ones are valued and supported in a warm, inclusive community.

We are now looking for a Senior Programme Assistant to help support the operational running of our centres and ensure the delivery of high-quality care and meaningful activities. This is a rewarding opportunity to contribute to vibrant, person-centred spaces where individuality, dignity, and community are celebrated.

This post is working full time for 34 hours per week Monday to Friday.

What you’ll do

• Support daily centre operations, deputising for the Centre Coordinator where required.
• Design and deliver monthly activity programmes in collaboration with colleagues and the Dementia Programme Advisor.
• Build partnerships with therapists, entertainers, and community professionals to offer a wide variety of experiences.
• Coordinate intergenerational projects that connect members with young people.
• Guide, support, and engage volunteers to ensure they feel valued and confident in their roles.
• Keep families connected through newsletters, feedback, and regular updates.
• Maintain accurate records, support safeguarding, and contribute to collaborative care planning with staff, relatives, and external agencies.

About you

• Experience engaging with older people, people with dementia, or disabled individuals in a personal or professional capacity.
• Excellent communication and interpersonal skills, with the ability to handle challenging situations calmly and respectfully.
• Strong teamwork and relationship-building skills, with the confidence to work independently when needed.
• Empathy, patience, and a person-centred approach to care.
• Experience working with volunteers or within a multi-disciplinary team is desirable.
• A qualification in social care is desirable but not essential.
• Knowledge of dementia and awareness of the physical and mental health issues affecting older people is essential.