Senior Programme Administrator

University of Plymouth; Plymouth; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

An educational institution is seeking a Senior Programme Administrator to lead a team responsible for managing the student journey from enrolment to completion. This full-time role involves overseeing workflow, maintaining high standards, and ensuring effective communication. Candidates should demonstrate exceptional organisational skills and attention to detail. The position offers flexibility, generous annual leave, and a supportive work culture. This is a fixed-term role for 2 years, requiring on-site presence 2 days a week.

Benefits

Generous annual leave

Generous pension scheme

Cycle to Work & Electric Car Scheme

Employee Assistance Programme

Development opportunities

Enhanced family leave

Flexible working

Retailer discounts

On-site nursery

Qualifications

• Experience managing teams effectively and ensuring high standards.
• Proven ability to work under pressure and handle multiple demands.

Responsibilities

• Lead a small sub-team of Programme Administrators.
• Oversee the student journey from enrolment to completion.
• Distribute workload among team members for timely task completion.

Skills

Ability to prioritise and self-manage

High attention to detail and accuracy

Excellent verbal and written communication skills

Problem-solving using specialist knowledge

Job description

This is an opportunity for an enthusiastic and dedicated administrator to join the University’s Academic Registry directorate.

About the role

Academic Registry’s primary function is to oversee and deliver a broad range of services which support and enhance the University’s academic mission, acting as a key enabler for the delivery of its Education and Student Experience Strategy.

We are seeking to appoint a highly skilled Senior Programme Administrator to undertake a challenging and rewarding role within our Partnerships Operations team. You will lead a small sub‑team of Programme Administrators who have responsibility for the entire student journey from enrolment to completion of study for our students studying for UoP awards at our UK and TNE partners.

This post will have a key role in managing and distributing workload amongst the team to successfully ensure that all tasks and responsibilities are carried out within appropriate timeframes and to a high standard.

Key attributes

• The ability to prioritise and self‑manage, to work under pressure and deal with multiple demands
• High attention to detail and accuracy
• Excellent verbal and written communication skills
• Experience of drawing on specialist knowledge to solve problems

For this role, you will need to be on site 2 days a week. Although we can accommodate working from home for this role, flexibility to be on‑site will be expected due to business needs.

This is a full‑time position working 37 hours per week on a fixed‑term basis for 2 years due to business demand.

For an informal discussion to find out more about the role then please contact Amy Gilbert: by email at [e-mail].

Please note: We’re currently unable to sponsor this role under the Skilled Worker visa route. However, we welcome all applicants, as other visa options may be available.

Please note, annual leave may be restricted at certain times during the academic year due to business demands.

The post will be located on the third floor of the Nancy Astor Building on the University’s main campus.

For more information about the job and the person specification, please refer to the job description.

Application Process

Please apply online, demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, and experience elements of the job description in your supporting statement.

Following the closing date of the vacancy, you will be notified on the outcome of your application in due course.

Anticipated Interview Date: Week commencing Monday 12 January 2026.

Our Offer

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated.

When joining us, you will receive:

• Generous annual leave: 25 Days Annual Leave plus Bank Holidays & Closure Days
• Generous pension scheme
• Cycle to Work & Electric Car Scheme
• Employee Assistance Programme
• Development opportunities
• Enhanced family leave
• Flexible working
• Retailer discounts
• On‑site nursery

Additional Information

The University of Plymouth is an inclusive community where everyone is welcomed regardless of their background. To find out more about our inclusive community initiatives, such as Athena Swan and the Race Equality Charter.