Senior Product Manager - Direct to Consumer

Experian Information Solutions, Inc.; Nottingham; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading global data and technology company is seeking a Senior Product Manager to drive product development for a credit comparison service, working closely with cross-functional teams in a hybrid role based in Nottingham. Responsibilities include creating product strategies, enhancing customer experiences through AI, and managing product performance metrics. This role is ideal for someone with a background in consumer-facing product management and execution in an agile environment.

Benefits

Great compensation package

Discretionary bonus

Bupa healthcare

25 days annual leave

Flexible working hours

Qualifications

• Experience in defining product strategies and roadmaps.
• Ability to analyze and synthesize data insights.
• Proven track record in managing consumer-facing products.

Responsibilities

• Define and deliver product development for credit comparison.
• Create vertical strategies and associated goals.
• Drive adoption of AI to enhance customer decision-making.
• Collaborate effectively with engineering and other teams.

Skills

Product performance metrics

Consumer facing product management

Agile development

User research and testing

Data insights synthesis

Job description

Overview

We're looking for a Senior Product Manager to join our direct to consumer marketplace team. Reporting to the Head of Product, you will define and deliver product development of a continually evolving credit comparison experience across web and mobile app. You will partner with engineering, design, commercial and marketing teams where you'll lead creation of a product road map and drive commercial benefit and great customer experience. You'll take ideas through to delivery and release, this isn't just a product vision and strategy role, you'll need to work with product owners and engineering teams in the execution phase. This is an exciting opportunity to join one of the biggest consumer credit comparison services in the UK and help guide millions of people in making good financial decisions and finding the right borrowing for their needs. It's a hybrid role with a requirement to come into our offices up to 2 days a week. The majority of our teams are in Nottingham but we also have teams in London.

What you\'ll do

• Input to the overall strategy working with senior leaders
• Create a vertical level (1 year horizon) strategy for your areas of ownership working with cross functional teams
• Define near and long-term road map, associated goals, objectives and key results for the verticals and initiatives you own
• Help us drive the adoption of AI to better guide our customers to good financial decisions
• Understand and drive product performance against both commercial and non-commercial KPIs
• Own day to day performance, enhancement and issues in your verticals
• Build an understanding of user and market insight and facilitate user research/testing as part of validating ideas and identifying user problems to solve
• Work with the team to deliver prototypes and early experimentation, balancing core product feature development and capability improvement with new innovation
• Understand how data can be used in the product to benefit customers and our lenders/partners
• Consumer facing - experience of direct to consumer product management including quantitative assumption validation through A/B testing and feature experimentation
• Metrics - Product passion and obsession for product performance metrics and feedback, understanding customer needs through data insights
• Product discovery - Ability to synthesize data insights and customer research into clarity and direction for the team. Running or participating in design sprints as part of product discovery and innovation
• Strategy - someone who can create a vertical/team level vision and strategy aligned to the overall business strategy for their team and stakeholders, with ability to grow demand and engagement
• Execution focus - we are looking for someone with expertise and skills in hands on execution and delivery
• Effective working with engineering and other teams to deliver and release product in an Agile development environment
• Regulation - Product development in a regulated business (financial services would be ideal)

About Experian

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Benefits

• Hybrid working
• Great compensation package and discretionary bonus
• Core benefits include pension, bupa healthcare, sharesave scheme and more
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.

Experian is an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian\'s DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Grade: D/EB8 #LI-DS1 #LI-Hybrid Experian Careers - Creating a better tomorrow together