Senior Product Manager

American Express Global Business Travel; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global travel management company in London seeks a highly motivated individual to join the eCommerce team as a Product Manager. You'll develop best-in-class payment solutions while collaborating with a diverse team across design, engineering, and customer support. Ideal candidates will have 5+ years in product management, strong strategic perspective, and excellent communication skills. Join us to create impactful eCommerce solutions that enhance travel purchasing.

Benefits

Health and welfare insurance plans

Flexible benefits

Learning platform access

Travel perks

Inclusive work environment

Qualifications

• 5+ years of product management and B2B experience, FinTech experience is a plus.

Responsibilities

• Set product roadmap by analyzing market and client feedback.
• Collaborate with design and engineering for new feature development.
• Launch products with marketing support.
• Work with analytics to improve product performance.

Skills

Customer awareness and empathy

Strategic thinking

Communication skills

UX and Agile development

Quantitative skills

Education

BA/BS or technical background

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

We are looking for a highly motivated person to join our eCommerce team and build best in class Payments solutions. You will be working with a diverse and global group of colleagues representing design, engineering, data science, marketing, account management and customer support. You will bring innovation, a strategic perspective, a passionate voice, and an ability to prioritize and execute on a fast-paced set of product priorities, competitive pressures, and market opportunities. Join us in building creative eCommerce solutions and ensuring seamless purchasing of any travel product.

What You’ll Do

• Be the expert for your products, combining industry analysis, client and traveler feedback and development knowledge to set the near-term product roadmap and contribute to long-term strategy.
• Partner with design and engineering to develop, deploy, measure, and refine new features.
• Launch new products by collaborating with customer success and product marketing on requirements and go-to-market strategy.
• Work closely with analytics and data science to measure and improve the performance of your products.
• Engage with your product manager peers across Egencia to share knowledge and ensure a holistic end-to-end user experience.
• Be vigilant for opportunities to drive simplification and scalability in the face of complexity and customization.

What We’re Looking For

• Strong customer awareness and empathy
• Strong strategic perspective and ability to think through big-picture issues coupled with bias for action to get things done.
• Proven ability to drive focus on product priorities, and excellent communication skills to explain to colleagues why they are indeed the priorities.
• Understanding of and experience with modern approaches to UX and Agile development
• Strong quantitative skills to establish key metrics, set goals, and identify outliers and opportunities.
• Ideally have 5+ years of product management and B2B experience, with FinTech experience a plus.
• Ideally have BA/BS or a technical background.

Location

London, United Kingdom

The TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if you don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Learn more at Amex GBT Careers.