Senior Product Development Manager

AJ Bell Management Limited; Greater London; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

A leading financial services firm in Greater London is seeking an experienced product delivery leader. This role involves overseeing product development, coordinating cross-functional teams, and driving a customer-centric approach for successful delivery. Candidates should possess strong experience in digital product delivery and change management, preferably in financial services. Competitive perks and benefits are included, and there is a hybrid working model in place.

Benefits

27 days holiday entitlement

Pension schemes with matched contributions

Discretionary bonus scheme

Private healthcare scheme

Free gym membership

Ongoing technical training

Qualifications

• Strong experience in digital product delivery within financial services.
• Proven track record of leading cross-functional teams.
• Experience managing high performing teams.

Responsibilities

• Lead execution of product delivery roadmap.
• Coordinate across internal teams for timely delivery.
• Manage and support Product Development Managers.

Skills

Digital product delivery

Stakeholder management

Change management

Analytical mindset

Agile methodologies

Job description

What does the job involve?

• Lead the execution of the product delivery roadmap, ensuring prioritised items from the product backlog are effectively scoped, defined, and delivered in line with business goals
• Provide oversight and coordination across internal teams (UX, developers, testers, compliance, customer operations, marketing) to ensure timely and smooth delivery of change
• Manage and support a team of Product Development Managers and Senior Product Development Analysts, providing direction, mentoring, and quality assurance
• Work closely with Product Managers to understand and plan for upcoming product enhancements and strategic initiatives, ensuring smooth handover from roadmap to delivery
• Oversee end to end Delivery-from initial requirements gathering, solution design and stakeholder alignment through to UAT, release, and post implementation evaluation
• Ensure detailed business and product requirements are documented and communicated clearly to technical teams and stakeholders
• Ensure customer feedback, beta testing results, and usability considerations are incorporated into final product releases
• Work with impacted business Teams (e.g. customer support, operations, marketing) to ensure change is embedded, training is provided, and go live activity is supported
• Oversee the creation of customer facing content such as FAQs and landing pages in conjunction with the marketing team
• Ensure all changes meet regulatory and compliance expectations
• Champion a delivery focused, customer centric approach that ensures AJ Bell continues to deliver good outcomes for retail customers, including adherence to regulatory obligations such as Consumer Duty
• Perform other tasks as agreed with the Head of Product development

Knowledge and experience

• Strong experience in digital product delivery and change management, ideally within financial services
• Proven track record of leading and coordinating Delivery across cross functional teams
• Experience managing and developing high performing teams
• Working knowledge of Agile methodologies and sprint based delivery
• Understanding of FCA regulatory framework and delivering compliant change

Competence & skills

• Understanding of digital platforms and customer facing technologies, ideally within investment or financial services
• Excellent stakeholder management and communication skills-able to influence and coordinate across multiple departments
• Strong organisational skills and attention to detail
• Comfortable operating in fast paced environments with competing priorities
• Analytical mindset with ability to interpret and challenge requirements and identify solutions
• Skilled in documentation of requirements, process flows, and delivery tracking
• Committed to continuous improvement and personal development
• Collaborative team player with a focus on quality and outcomes

About us:

AJ Bell is one of the fastest growing investment platform businesses in the UK offering an award winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 620,000 customers using our award winning platform propositions to manage assets totalling more than £96.1 billion.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's "Best 100 Companies to Work For" for six consecutive years and in 2024 named a Great Place to Work.

Our perks and benefits

• Starting holiday entitlement of 27 days, increasing up to 31 days with length of service and a Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 8% (increasing with length of service)
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) scheme
• Health Cash Plan – provided by SimplyHealth
• Private healthcare scheme and dental plan
• Free gym membership
• Employee Assistance Programme
• Sick pay + pledge
• Enhanced maternity, paternity, and shared parental leave
• Loans for travel season tickets
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including annual Christmas party, summer party, and much more
• Ongoing technical training
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.