Senior Product Associate - Global Employee Help

JPMorgan Chase & Co.; Bournemouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global financial services firm seeks a Senior Product Associate to drive product development and optimization. The role involves collaborating closely with cross-functional teams, conducting user research, and collecting product metrics. Candidates should demonstrate proven expertise in product management and possess strong organizational, analytical, and customer-focused skills. Experience with ServiceNow is preferred. This position requires a detail-oriented professional capable of managing multiple priorities in a fast-paced environment.

Qualifications

• Proven experience or expertise in product management or relevant area.
• Knowledge of the product development life cycle.
• Experience in product life cycle activities including requirements definition.
• Developing knowledge of data analytics.
• Strong organizational and management skills.
• Customer-focused with research-based understanding of needs.

Responsibilities

• Identify new product opportunities through user research.
• Plan for upstream and downstream implications of new features.
• Collect and analyze product metrics across the development life cycle.
• Write requirements and user stories for product development.
• Lead the product development lifecycle from discovery to implementation.

Skills

Product management

User research

Data analytics

Cross-functional collaboration

Stakeholder management

Organizational skills

Customer focus

Tools

ServiceNow

Job description

A global financial services firm seeks a Senior Product Associate to drive product development and optimization. The role involves collaborating closely with cross-functional teams, conducting user research, and collecting product metrics. Candidates should demonstrate proven expertise in product management and possess strong organizational, analytical, and customer-focused skills. Experience with ServiceNow is preferred. This position requires a detail-oriented professional capable of managing multiple priorities in a fast-paced environment.