Senior Product Analyst – Pos & Payments Quality

TJX COMPANIES; Watford; On-site; GBP 50,000 - 70,000; Full time

Job summary

A major retail corporation is seeking a Senior Product Analyst specializing in POS and Payments Quality. This role involves coordinating quality assurance testing efforts and mentoring QA testers. Candidates should have extensive experience as a Product Analyst within agile teams, strong communication skills, and familiarity with testing tools such as Jira and Confluence. The position requires in-office attendance at least three days a week in Watford and offers opportunities for professional growth and a competitive salary.

Benefits

Competitive salary and benefits package

Qualifications

• Several years of Product Analyst experience within agile teams.
• Experience supporting Quality Assurance activities across multiple projects.
• Strong grasp of manual and automated testing.

Responsibilities

• Coordinate testing activities and manage test cases.
• Ensure effective test planning and execution.
• Support QA testers' day-to-day activities.

Skills

Product Analyst experience

Quality Assurance support

Manual and automated testing methodologies

Excellent communication skills

Collaboration across global teams

Experience with Jira and Confluence

Mentoring and team development

Adaptability to changing priorities

Experience with POS and Payment platforms

Tools

Jira

Confluence

Job description

TJX is an exciting place to work and we count on our Associates to bring our business to life. Staying true to our open, collaborative culture and values of honesty, integrity, and treating each other with dignity and respect is a top priority for us. TJX Companies

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off‑price retailer.

Job Description

Senior Product Analyst – POS & Payments Quality

What you’ll discover

• Inclusive culture and career growth opportunities
• Global IT Organization collaborating across the US, Canada, Europe, and Australia
• Challenging, collaborative, fast‑paced and team‑based environment
• Opportunity to impact over $50B in annual revenue

Our organization

The Global Point of Sale (POS) and Payments Solution Delivery organization is responsible for delivering technological solutions to drive growth, enable efficiency, and improve the customer experience at the front‑line in our stores. We innovate globally across all TJX banners to ensure a first‑class transaction process for our customers (sales, returns, and exchanges), enable payment processing and TJX rewards programs, facilitate downstream sales audit and financial reporting, and much more.

We are on a mission to modernise our solutions, extend them globally, and explore alternative and mobile checkout options. Our goal is to deliver high‑value products and streamlined experiences to our customers and associates. Join us in leading the way and driving innovation in retail technology.

What you’ll do

We are seeking a skilled and proactive Senior Product Analyst focused on POS and Payments Quality to support quality assurance efforts across our Retail Store platforms and services. This role is pivotal in coordinating testing activities, mentoring Quality Assurance testers, and ensuring the quality delivery of robust, secure, and high‑performing technology solutions.

Will be required to be local / commutable to our testing labs in Watford and be comfortable in office a minimum of three days a week.

Responsibilities

• Coordinate creation and execution of test cases from acceptance criteria, in compliance with TJX standards
• Manage an effective global test lab strategy in collaboration with our Store Engineering team
• Coordinate with Quality Assurance Testers, ensuring effective test planning, execution, and defect management
• Collaborate with scrum and runway teams on upstream test planning
• Support our globally distributed Quality Assurance Testers, handling any emergency testing requests, day‑to‑day testing activities – across manual and automated testing efforts for POS and Payment systems
• Contribute to the definition and continuous improvement of Quality Assurance processes, standards, and best practices
• Monitor and report on quality metrics, identifying trends and areas for improvement
• Champion a culture of quality and accountability across delivery teams
• Interface with business partners on UAT‑related activities and questions
• Mentor and train junior Quality Assurance team members, fostering continuous learning and development
• Attend office location when required to support testing in the labs

Skill/Knowledge

• Several years of Product Analyst experience within agile teams
• Experience supporting Quality Assurance activities across multiple projects or large‑scale initiatives
• Strong grasp of manual and automated testing methodologies
• Excellent communication skills for technical and non‑technical audiences
• Proven ability to work independently and collaboratively across global teams
• Experience with tools like Jira, Confluence, and test management platforms
• Passion for mentoring and team development
• Adaptable to changing priorities and requirements
• Preferred experience with supporting POS and Payment platforms

As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future.

We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address

73 Clarendon Road

Location: EUR Home Office Watford GB