Senior Policy and Public Affairs Officer, Wales

Recruit 3; Wales; Hybrid; GBP 41,000; Full time

Job summary

A national charity focused on homelessness is seeking a Senior Policy and Public Affairs Officer in Wales. This pivotal role involves collaborating with various stakeholders to influence policy changes aimed at ending homelessness. The successful candidate will bring excellent knowledge of government structures and a passion for social justice. The position supports hybrid working in South Wales and offers benefits including a competitive salary and professional development opportunities.

Benefits

Competitive salary

Interest-free loans

Pension scheme with employer contribution

28 days’ annual leave

Enhanced parental leave

Wellbeing Leave

Qualifications

• Excellent understanding of national and local government structures.
• Proven track record in influencing policy effectively.
• Able to communicate complex policy issues clearly.

Responsibilities

• Collaborate with colleagues and key partners to develop impactful policy.
• Engage with civil servants and members of the Senedd on homelessness legislation.
• Advocate for social justice and fairness in policy development.

Skills

Knowledge of government structures

Policy influencing

Communication skills

Collaboration abilities

Prioritization skills

Welsh language (desirable)

Job description

Senior Policy and Public Affairs Officer, Wales

Reference:

VAC-5674

Sector:

Advice, Charity, Community, Housing & Homelessness, Social Welfare

Senior Policy and Public Affairs Officer, Wales

• Salary:£40,493 per annum
• Department:Policy and Social Change
• Employment type:Permanent
• Division:Policy and Campaigns

Job Description

Crisis is the national charity for people experiencing homelessness. We have embarked on our10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location:South Wales Skylight to work hybrid in line with Crisis’ Hybrid Working Policy, with an expectation to work a minimum of one day a week from the Skylight more as per business requirements

Contract:Permanent

About the role

The Senior Policy and Public Affairs Wales role at Crisis is an exciting opportunity to make a big difference in our mission to end homelessness. Throughcollaboratingwith colleagues, our frontline services, our members with lived experience of homelessness, key partners, civil servants and Members of the Senedd, you will help to develop and push forimpactfulpolicy change in Wales.

With the next Senedd term fast approaching and new homelessness legislation expected, you will be joining the team at a critical time in our calls forboldaction to end homelessness in Wales. The postholder will be passionate about achieving fairness andequity,advocating for others, and achieving social justice through policy change.

About you

• Excellent knowledge of national and local government structures across Wales, with a proven track record for effectively influencing policy
• Ability to communicate complex policy issues clearly and concisely to a range of audiences
• Dedication to seeking effective policy change to help end homelessness, valuing the importance of lived experience in policy development
• Ability to work both independently and as a member of a team, collaborating with colleagues and building a network across key partners
• Experienced in working in a busy environment, prioritising workloads and working to deadline
• While not essential for the role, the ability to speak Welsh is desirable

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Our values ,Bold, Impactful, Collaborative and Equitable,are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available onwebsite)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date:Sunday 18thJanuary 2026 23:59

Interview process:Competency-based interview and a written task

Interview date and location:Friday 6thFebruary 2026 (in-person) at Crisis Skylight, South Wales, 163 St Helens Road, Swansea, SA1 4DQ

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please [e-mail] our Talent Acquisition team will contact you to discuss how we can help.

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