Senior Pharmacy Support Worker | South East Coast Ambulance Service NHS Foundation Trust

South East Coast Ambulance Service NHS Foundation Trust; Whetsted; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare provider in the UK is seeking a Senior Pharmacy Support Worker for their Medicines Distribution Centre in Paddock Wood. In this permanent role, you will oversee Pharmacy Support Workers, manage medicine ordering and packing, and ensure quality assurance. The role entails guidance, support, and effective resource management to deliver critical medicines for pre-hospital care. Excellent benefits include a minimum of 27 days' holiday, personal development opportunities, and NHS discounts.

Benefits

27 days' holiday

Development and training opportunities

Salary sacrifice schemes

Access to occupational health services

Award-winning wellbeing hub

NHS discounts

Option to join NHS Pension scheme

Qualifications

• Organized and enthusiastic individuals are preferred for this role.
• Experience in overseeing support teams is a plus.

Responsibilities

• Oversee the daily activities of Pharmacy Support Workers.
• Order and receipt medicines as they arrive and leave.
• Manage packing of pouches and undertake quality assurance.
• Set an effective weekly rota and assignment of tasks.
• Support team members in achieving objectives.
• Promote workflow and communication with distribution hubs.

Skills

Organizational skills

Self-motivation

Enthusiasm

Team leadership

Communication

Job description

• Senior Pharmacy Support Worker
• Band3 - £24,937 - £26,598 per annum
• Permanent position
• Location - Paddock Wood

Are you passionate about supporting patient care? Do you want to ensure our ambulances are equipped with the critical medicines they need? Then come and join us in our newly refurbished Medicines Distribution Centre based in Paddock Wood and help us deliver excellent pre‑hospital care.

We are looking to recruit two Senior Pharmacy Support Workers to expand our team within our busy and friendly Medicines Distribution Centre (MDC).

What we are looking for:

If you are organised, enthusiastic and self‑motivated, then we would love to hear from you.

The successful candidate for this role will be required to oversee the work of the Pharmacy Support Workers in the Medicines Packing Unit whilst undertaking the ordering and receipting of the medicines as they arrive and leave the unit. Other duties involve packing pouches and undertaking quality assurance.

The Medicines distribution Centre operates across two shifts and as a Senior Pharmacy Support Worker you will work a fixed shift pattern covering either early or late shifts 5 days per week. These will be discussed as part of the recruitment process.

In this role you will:

• Day to day support and guidance for the daily activities of the Medicines Support Workers and proactively contribute to the achievement of deliverables through individual and team effort. This includes setting an effective weekly rota, workflow and assignment of tasks for the packing of pouches and control risks.
• Support team members to deliver on their functionally relevant objectives through offering advice, guidance and support as appropriate.
• Ensure that resources are used effectively and in accordance with agreed procedures.
• Actively promote the flow of work through the department and communicate with Distribution hubs and Stations when obstacles arise.
• Liaise with Senior Professionals and related functions to ensure that work is completed to schedule, not overlooked or duplicated.
• Contribute to the stock control within the department, including participating in stock‑checks, tracing and resolving stock discrepancies, being proactive in ensuring that urgently required drugs are sourced.

Benefits:

• A minimum 27 days' holiday each year, increasing after 5 years service.
• Personal and professional development and training opportunities.
• Salary sacrifice schemes for cars or push bikes.
• Access to occupational health and counselling services.
• Award winning wellbeing hub.
• Back up buddy App.
• Access to NHS discounts, offering NHS employees a range of money‑saving deals.
• Option to join NHS Pension scheme.

The Pharmacy team at the Medicines Distribution Centre provides essential support to front line ambulance operations. The Pharmacy Support Workers play a key role in providing medicines pouches for use by front line staff in accordance with Trust Policies and Procedures.

Please refer to the job description for more details about the role.

This advert closes on Wednesday 24 Dec 2025