Senior Personal Banker: Wealth Checks & Mortgage Support

NatWest Group; Wembley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading financial services provider is seeking a Senior Personal Banker in Wembley to support customers in their banking experience and help them with complex financial needs. This role offers a competitive starting salary of £28,050, along with 36 days of holiday and benefits through a flexible reward programme. Candidates should have excellent communication skills and a passion for delivering great customer service.

Benefits

Flexible reward programme

36 days of holiday

Monthly retirement fund contribution

Qualifications

• Experience in a customer service environment, thriving under pressure.
• Capable of coaching a branch team in customer relationship management.
• Proven ability to build trust with customers in both face to face and virtual settings.

Responsibilities

• Support customers via video banking or in branch.
• Conduct Financial Health Checks and review accounts.
• Identify suitable products and services for customers.

Skills

Customer service experience

Excellent communication skills

Organisational skills

Ability to work under pressure

Interpersonal skills

Job description

A leading financial services provider is seeking a Senior Personal Banker in Wembley to support customers in their banking experience and help them with complex financial needs. This role offers a competitive starting salary of £28,050, along with 36 days of holiday and benefits through a flexible reward programme. Candidates should have excellent communication skills and a passion for delivering great customer service.