Senior Personal Banker: Digital Banking & Financial Health

NatWest Group; Tunbridge Wells; On-site; GBP 26,000 - 31,000; Full time

Job summary

A leading banking institution in the United Kingdom is seeking a Senior Personal Banker. You will proactively support customers by delivering exceptional service through digital channels as well as in-person interactions. This role involves conducting Financial Health checks, identifying financial products that meet customer needs, and maintaining robust relationships. Successful candidates will enjoy a competitive salary starting at £26,350 and an extensive benefits package, including flexible rewards and generous holiday entitlement.

Benefits

Flexible reward programme

36 days holiday entitlement

Monthly retirement fund contribution

Qualifications

• Experience in a customer service environment.
• Ability to coach and work with teams to foster relationships.
• Skilled in building rapport with customers.

Responsibilities

• Support customers via video banking and face-to-face.
• Conduct Financial Health checks for clients.
• Identify suitable products and services for customers.

Skills

Customer service experience

Ability to thrive under pressure

Excellent communication skills

Organisational skills

Job description

A leading banking institution in the United Kingdom is seeking a Senior Personal Banker. You will proactively support customers by delivering exceptional service through digital channels as well as in-person interactions. This role involves conducting Financial Health checks, identifying financial products that meet customer needs, and maintaining robust relationships. Successful candidates will enjoy a competitive salary starting at £26,350 and an extensive benefits package, including flexible rewards and generous holiday entitlement.