Senior Performance Director

Nest Commerce; England; Hybrid; GBP 80,000 - 110,000; Full time

Job summary

A leading performance marketing agency in the UK seeks a Senior Performance Director to enhance delivery and strategy for ecommerce clients. The role emphasizes leadership, innovation, and strong stakeholder relationships in a hybrid working environment. Ideal candidates will have extensive experience in performance marketing, with a proven ability to drive results and lead high-performing teams. The position offers a generous benefits package, including wellness allowances, paid sabbaticals, and flexible working arrangements.

Benefits

Hybrid working environment

Weekly team socials

6-week paid sabbatical

Wellness allowance

Lunch allowance

Desk & chair allowance

Internet allowance

Working abroad opportunities

Generous annual leave

Parental leave support

Charity donations

Transparent leadership culture

Qualifications

• Extensive agency or in-house marketing experience with expertise in digital performance marketing.
• Track record of building and leading high-performing teams.
• Experience with senior stakeholders in ecommerce or retail.

Responsibilities

• Own performance marketing services delivery for ecommerce and retail clients.
• Lead and mentor a team of Performance Directors and specialists.
• Drive performance improvement ensuring measurable commercial impact.
• Contribute to shaping agency strategy and culture.

Skills

Digital performance marketing

Team leadership

Stakeholder engagement

Commercial acumen

Data analysis

Job description

Senior Performance Director – Nest Commerce

London (Hybrid)

About Nest :

Nest Commerce is one of the UK’s fastest-growing performance marketing agencies, built for ecommerce and retail brands. We partner with category-leading names such as Urban Outfitters, Reiss, Damson Madder, Crew Clothing and Hims, helping them scale sustainably through cutting-edge performance strategy and proprietary technology.

Our in-house AI platform, Hummingbird, gives us an unmatched competitive edge, automating optimisation, generating creative at scale, and empowering our teams to deliver market-leading results. We’re founder-led, independent, and fiercely ambitious, with a culture that blends commercial impact with genuine care for our people.

Key Responsibilities

• Own the end-to-end delivery and continuous improvement of performance marketing services across a large portfolio of ecommerce and retail clients.
• Lead, mentor, and develop a senior team of Performance Directors and paid media specialists, creating a high-performance, collaborative environment where people can thrive.
• Build and maintain strong, long‑term relationships with senior client stakeholders, acting as a trusted strategic adviser and key escalation point.
• Drive strategic planning and performance improvement for clients, ensuring work delivers clear, measurable commercial impact.
• Identify, resolve, and proactively prevent client or performance challenges, balancing client needs with agency success.
• Design and refine scalable systems, processes, and ways of working to improve efficiency, quality, and consistency across the department.
• Contribute as a member of the Senior Leadership Team, helping shape agency strategy, culture, and operational excellence.
• Partner with Sales and Marketing on new business pitches, case studies, thought leadership, and industry events.
• Stay ahead of industry, platform, and technology trends, ensuring Nest continues to innovate and lead within ecommerce performance marketing.
• Support commercial growth by identifying upsell, cross‑sell, and broader growth opportunities that benefit both clients and Nest.

Candidate Experience

We’re looking for an experienced, commercially minded performance marketing leader who brings both strategic depth and people‑first leadership. You’ll likely bring :

• Extensive agency and / or in-house marketing experience, with deep expertise and passion for digital performance marketing.
• A proven track record of building, leading, and scaling high‑performing teams, through a combination of direct line management and broader departmental leadership.
• Strong experience influencing and partnering with senior stakeholders, including founders and C‑suite leaders, within ecommerce or retail businesses.
• Confidence operating in fast‑paced, high‑growth environments, with the agility to turn decisions into action quickly and effectively.
• A naturally curious mindset, with a constant drive to seek out new knowledge, better ways of working, and innovative solutions.
• A systems‑led approach, with a clear inclination towards automation, efficiency, and scalable growth.
• The ability to collaborate seamlessly across disciplines, working closely with senior leadership, paid media specialists, creative teams, and sales and marketing functions.
• High proficiency in using data to identify risks and opportunities, inform decision‑making, and drive performance improvements.
• Strong commercial acumen, with demonstrable experience thinking and acting in ways that maximise business and client outcomes.

Company Benefits :

Nest offers one of the strongest benefits packages in the performance marketing industry, including :

• Hybrid working (3 days in Kentish Town office) + dog‑friendly environment
• Weekly team socials & Thursday learning sessions
• 6‑week paid sabbatical after 4 years (plus option for 6 additional unpaid weeks)
• £50 monthly wellness allowance
• £10 lunch allowance twice per month
• £100 desk & chair allowance
• £20 monthly internet allowance
• Working abroad for up to 10 consecutive days per year
• 25 days annual leave + 8 bank holidays (33 total)
• Enhanced parental leave & fertility support
• Techscheme & Cyclescheme access
• 1 volunteering day per year + £1,000 monthly charity donation
• Transparent leadership and a culture built around ownership, innovation, resilience, and solving problems fast.