Job Search and Career Advice Platform

Enable job alerts via email!

Senior Peak District Visitor Experience Lead

The National Trust

Sheffield

On-site

GBP 25,000 - 30,000

Full time

Today
Be an early applicant

Generate a tailored resume in minutes

Land an interview and earn more. Learn more

Job summary

A UK conservation organization is seeking a Senior Visitor Experience Officer in Sheffield to ensure outstanding visitor experiences. You will support operations, manage staff, and engage with visitors at Longshaw and the High Peak. Essential skills include leadership, audience engagement, and a strong commitment to customer service. The organization fosters an inclusive environment and provides a substantial benefits package including pension schemes, discounts, and flexible working arrangements.

Benefits

Substantial pension scheme
Free entry to National Trust places
Rental deposit loan scheme
Season ticket loan
EV car lease scheme
Work discounts

Qualifications

  • Knowledge of audience engagement in heritage settings.
  • Strong leadership and team coordination skills.
  • Ability to respond to operational challenges professionally.
  • Experience in running activities to engage people.
  • Well-organized, able to work at pace.

Responsibilities

  • Support Visitor Experience Manager in operations.
  • Ensure smooth running during projects and events.
  • Conduct duty management as required.
  • Manage staff, volunteers, and customer queries.

Skills

Audience engagement and inclusive programming
Leadership and team coordination
Operational agility
Budget monitoring
Health and safety compliance
Communication and relationship building
Organizational skills
Customer service
Supervising volunteers
Job description
A UK conservation organization is seeking a Senior Visitor Experience Officer in Sheffield to ensure outstanding visitor experiences. You will support operations, manage staff, and engage with visitors at Longshaw and the High Peak. Essential skills include leadership, audience engagement, and a strong commitment to customer service. The organization fosters an inclusive environment and provides a substantial benefits package including pension schemes, discounts, and flexible working arrangements.
Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.