Senior Operations Manager – Municipal Waste Contract

Biffa Waste Services; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading waste management company is looking for a Senior Business Manager to oversee municipal contracts in Manchester. The role requires strategic leadership to ensure compliance with performance and operational objectives while enhancing service delivery and client relationships. Candidates should have proven management experience, financial acumen, and health & safety knowledge, with preferred qualifications including CPC and COTC. Join a company committed to improving waste management and driving continuous improvement.

Qualifications

• Proven experience in general and operational management with a strong track record.
• Expertise in profit & loss management and contract mobilisation.
• Strong background in overseeing health & safety compliance in the waste industry.

Responsibilities

• Achieve financial targets and weekly KPIs, addressing variances.
• Uphold company policies, legal requirements, and health & safety standards.
• Manage staff effectively, reducing turnover and training employees.
• Monitor performance standards to meet client expectations.
• Oversee workshop functions for maximum vehicle uptime.
• Maintain strong partnerships with clients during service changes.
• Lead contract enhancements and drive continuous improvement.
• Ensure financial accuracy with invoicing and reporting.

Skills

Management & Operational Experience

Financial & Commercial Acumen

Health & Safety Leadership

Change & Performance Management

Education

CPC and COTC

NVQ Level 4+ in Business Management

IOSH

WAMITAB Level 4

Job description

A leading waste management company is looking for a Senior Business Manager to oversee municipal contracts in Manchester. The role requires strategic leadership to ensure compliance with performance and operational objectives while enhancing service delivery and client relationships. Candidates should have proven management experience, financial acumen, and health & safety knowledge, with preferred qualifications including CPC and COTC. Join a company committed to improving waste management and driving continuous improvement.