Senior Operations Manager

One Recruitment; United Kingdom; Remote; GBP 100,000 - 125,000; Full time

Job summary

A fast-growing technology company in the UK is looking for a UK Account Manager. You will manage venue partnerships, enhance machine usage, and ensure excellent customer service. The ideal candidate has over 2 years of experience in account management or hospitality, strong relationship-building skills, and the ability to travel within the UK. This role offers a competitive salary and benefits package.

Benefits

Competitive salary

Career growth opportunities

Dynamic work environment

Qualifications

• 2+ years in account management, sales, hospitality, or a related field.
• Ability to work independently and manage venue accounts proactively.
• Experience in hospitality, pubs, bars, restaurants, or retail environments preferred.

Responsibilities

• Act as the main point of contact for venue partners across the UK.
• Track and analyze venue performance data to identify improvement opportunities.
• Work with operations team to resolve technical or logistical issues.

Skills

Relationship-building

Problem-solving

Communication

Analytical skills

Tools

CRM tools

Reporting dashboards

Job description

Location: UK (Remote with travel, must have own car, provided with car allowance)

Salary: Competitive, based on experience

Job Type: Full-time

About Jolt

Jolt Technology is a rapidly growing company providing sustainable phone charging

solutions through a network of rentable power banks. Since launching in early 2024, Jolt has

established over 1500 locations in Ireland and UK, securing partnerships with major

hospitality groups such as Mitchells & Butlers and independent pubs and bars. As we

continue to grow, we are looking for a UK Account Manager to help maintain and strengthen

relationships with our venue partners while driving engagement and performance across our

network.

The Role

The UK Account Manager will be responsible for managing venue partnerships, optimizing

machine usage, and ensuring excellent customer service. This role requires a proactive,

results-driven professional with experience in account management, hospitality, or sales.

You will work closely with venue managers, Jolts UK sales and operations team, and

internal stakeholders to maximize the success of our UK locations.

Key Responsibilities

Account Management & Relationship Building

• Act as the main point of contact for Jolts venue partners across the UK.
• Develop strong relationships with key accounts to maximize engagement and satisfaction.
• Regularly check in with venues to ensure machines are active, well-positioned, and generating transactions.
• Identify underperforming locations and implement solutions to drive usage.
• Conduct cold calls to bars, restaurants, cafes, and other hospitality establishments nationwide to introduce the Jolt portable power bank machine and explain its benefits.

Performance Monitoring & Optimization

• Track and analyse venue performance data to identify opportunities for improvement.
• Provide guidance and recommendations to venue staff on promoting Jolts charging stations.
• Ensure Jolts point-of-sale (POS) materials (e.g., table tents, bar coasters, napkin holders) are effectively used to boost awareness.

Operations & Problem-Solving

• Work with the operations team to resolve technical or logistical issues.
• Assist in coordinating machine relocations or replacements where necessary.
• Support venues with training and best practices to improve adoption rates.
• Identify upsell opportunities, such as additional Jolt machines, advertising partnerships, or premium service packages.
• Collaborate with the sales team to onboard new venue partners and ensure smooth implementation.
• Provide insights to Jolts leadership on UK market trends and venue needs.

What Were Looking For

• Experience: 2+ years in account management, sales, hospitality, or a related field.
• Skills: Strong relationship-building, problem-solving, and communication.
• Self-Starter: Ability to work independently and proactively manage venue accounts.
• Analytical: Comfortable using data to assess performance and make informed recommendations.
• Travel: Willing to travel within the UK for venue visits and meetings.
• Tech-Savvy: Comfortable using CRM tools, reporting dashboards, and Jolts
• management systems.
• Industry Knowledge (Preferred): Experience in hospitality, pubs, bars,
• restaurants, or retail environments is a plus.

Why Join Jolt?

• Be part of a fast-growing, innovative company with a strong presence in the
• UK and Ireland.
• Work in a dynamic, results-driven environment with a passionate team.
• Opportunity for career growth as Jolt expands across the UK and beyond.
• Competitive salary and benefits package.

How to Apply - Apply below or send your CV to [e-mail]