Senior Operations Manager

Right Now Recruitment; Hounslow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A growing logistics organization is seeking a Senior Operations Manager to lead operational excellence in a fast-paced environment. This role requires a commercially minded professional with a proven background in senior operations leadership within logistics or a regulated setting. Key responsibilities include managing processes, fostering compliance, and driving continuous improvement. The successful candidate will enjoy autonomy, influence over strategic decisions, and opportunities for long-term career progression.

Benefits

Long-term career progression

Autonomy and influence in a senior role

Opportunity to shape operational strategy

Qualifications

• Proven experience in a senior operations leadership role within logistics, warehousing, transport, or a regulated operational environment.
• Confident communicator with the ability to influence at all levels.
• Commercially focused, resilient, and solutions-driven.

Responsibilities

• Take overall responsibility for end-to-end operations, ensuring processes run efficiently.
• Act as the Voice of Operations, championing performance and best practices.
• Drive continuous improvement and operational excellence across all operational areas.

Skills

Senior operations leadership

Strong IT skills

Influencing skills

Tools

Operational and planning systems

Job description

Our client, a well-established and growing organisation within the logistics and distribution sector, is seeking an experienced Senior Operations Manager to join their leadership team. This is a pivotal role for a hands‑on, commercially minded operations professional who thrives in a fast‑paced, regulated environment and is passionate about driving operational excellence.

• Hours: Full-time
• Contract Type: Permanent
• Industry: Logistics / Warehousing / Distribution
• Location: London Heathrow

Duties and Responsibilities of the Senior Operations Manager:

• Take overall responsibility for end-to-end operations, ensuring processes run efficiently, effectively, and in line with business objectives
• Act as the Voice of Operations, championing operational performance and best practice across the business
• Lead operational planning using a data‑driven and analytical approach
• Manage, lead, train, and mentor a cross‑functional management team covering operations, warehouse, logistics, and compliance
• Drive continuous improvement, operational excellence, and best practice across all operational areas
• Maintain oversight of warehouse health, procurement, KPIs, and service performance
• Ensure full compliance with regulatory, aviation security, transport, customs, and health & safety requirements

The Successful Candidate:

• Proven experience in a senior operations leadership role within logistics, warehousing, transport, or a regulated operational environment
• Confident communicator with the ability to influence at all levels
• Commercially focused, resilient, and solutions‑driven
• Strong IT skills, with experience using operational and planning systems

Benefits of the Senior Operations Manager Role:

• Senior leadership role with autonomy and influence
• Opportunity to shape operational strategy and drive meaningful change
• Long‑term career progression within a growing organisation

If this Senior Operations Manager role sounds of interest, please apply online now for a confidential discussion about this opportunity.