Senior On-Site Infrastructure Engineer (3rd Line)

EASYWEBRECRUITMENT.COM; England; On-site; GBP 35,000 - 50,000; Full time

Job summary

A well-known recruitment agency is seeking an experienced Infrastructure Engineer (3rd Line) in Leeds to manage and support IT infrastructure while driving improvements. This hands-on role involves troubleshooting, maintaining security compliance, and ensuring system resilience. Key qualifications include experience in infrastructure support, strong technical skills with Microsoft technologies, and excellent communication abilities. The position offers an on-site environment and numerous employee benefits, contributing to a collaborative and ambitious culture.

Benefits

Free on-site parking

Terminal retail and hospitality discounts

Generous pension scheme

Life assurance

Electric car salary sacrifice scheme

Cycle to Work scheme

Volunteer days and community initiatives

Employee Assistance Programme (EAP) for wellbeing and support

Qualifications

• Proven experience in an Infrastructure or Network Support role.
• Strong understanding of incident, problem and change management using ITSM tools.
• Excellent experience supporting Microsoft Windows desktops and servers.
• Strong knowledge of Exchange, M365, SharePoint Online, Teams and Intune.

Responsibilities

• Manage and update service desk tickets with clear, accurate detail.
• Troubleshoot hardware, software and platform issues with a solution-focused mindset.
• Carry out routine maintenance, backups and system checks.
• Document systems, procedures and technical solutions.

Skills

Infrastructure or Network Support experience

ITSM tools knowledge

Microsoft Windows support

Exchange, M365, SharePoint

TCP/IP, DNS, DHCP, Active Directory

Veeam Backup & Replication

SQL Server knowledge

VMware management

Remote support tools familiarity

High-quality communication skills

Job description

A well-known recruitment agency is seeking an experienced Infrastructure Engineer (3rd Line) in Leeds to manage and support IT infrastructure while driving improvements. This hands-on role involves troubleshooting, maintaining security compliance, and ensuring system resilience. Key qualifications include experience in infrastructure support, strong technical skills with Microsoft technologies, and excellent communication abilities. The position offers an on-site environment and numerous employee benefits, contributing to a collaborative and ambitious culture.