Senior Night Shift Travel Consultant-Remote Galileo Expert

Perk; Remote; GBP 100,000 - 125,000; Full time

Job summary

A leading SaaS business travel platform is looking for a Senior Night Shift Business Travel Consultant to provide exceptional support for travelers. The ideal candidate will have expertise in the Galileo GDS system and prior experience as a Business Travel Consultant. Responsibilities include managing travel bookings and ensuring high client satisfaction. This remote role requires weekend and holiday availability, with some onsite training in Birmingham. Competitive compensation, generous vacation, and health perks are offered.

Benefits

Competitive compensation with equity

Generous vacation days

Health perks including insurance discounts

Flexibility to increase pension plan

Team events and travel opportunities

Mental health support tool

16 paid volunteer hours annually

Qualifications

• Strong understanding of air fares and ticketing required.
• Well-organized and capable of working under pressure.
• Must maintain a professional attitude when interacting with clients.

Responsibilities

• Provide first-class service, managing travel bookings efficiently.
• Arrange travel including flights, car rentals, and hotels.
• Resolve customer queries and complaints proactively.

Skills

Expert knowledge of the Galileo GDS system

Fluent English communication

Previous experience as a Business Travel Consultant

Great organization skills and deadline management

Proactive problem-solving

Positive telephone manner

Job description

A leading SaaS business travel platform is looking for a Senior Night Shift Business Travel Consultant to provide exceptional support for travelers. The ideal candidate will have expertise in the Galileo GDS system and prior experience as a Business Travel Consultant. Responsibilities include managing travel bookings and ensuring high client satisfaction. This remote role requires weekend and holiday availability, with some onsite training in Birmingham. Competitive compensation, generous vacation, and health perks are offered.