Senior Medical Secretary

NHS; Holywell; On-site; GBP 27,000 - 31,000; Full time

Job summary

A healthcare organization is seeking a Medical Secretary to provide high-quality administrative support to the medical team in Holywell, Wales. The ideal candidate will have NVQ Level 3 in Business Administration or equivalent, strong typing skills, and experience in a medical environment. This role offers a salary range of £27,898 to £30,615 per annum, pro rata, with responsibilities including coordinating workflows and supporting patient pathways.

Qualifications

• Proven experience as a medical secretary or in a similar role.
• Experience of coordinating administration and clerical activities.
• Knowledge of Referral To Treatment process (RTT).

Responsibilities

• Provide a comprehensive medical secretarial service to the medical team.
• Organize and prioritize workload for the team.
• Maintain office organization and monitor administration team workload.

Skills

Advanced typing skills

Ability to work autonomously

Ability to organise & prioritise own workload

Confident in all aspects of office practice

Patient focused approach

Education

NVQ Business Administration Level 3 or equivalent experience

ILM Level 2 Team Leader or willingness to work towards

RSA / OCR Level 3 or equivalent experience in typing

ECDL or equivalent experience

Tools

Microsoft Office applications

Job description

An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers.

The post holder will ensure the delivery of a comprehensive high quality medical secretarial and administrative service to the consultant, doctor and junior medical team and specialist nursing teams, other health professionals.

The post holder will be responsible for the guidance and direction of the team dealing with appropriate day to day issues to oversee the smooth running of the department and providing support to the line manager.

Main duties of the job

To provide a comprehensive, high quality medical secretarial and administrative service to the consultant their medical team and specialist nursing teams, and other health professionals. To co-ordinate and maintain arrangements to facilitate the patients progression along a defined pathway. To maintain the office organisation and monitor the workload related to the administration team.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and / or Knowledge

• NVQ Business Administration Level 3 or equivalent experience Or City & Guilds (AMSPAR) Level 3 Diploma in Medical Administration or equivalent medical secretary experience
• ILM Level 2 Team Leader, or willingness to work towards and achieve within 2 years, or relevant equivalent experience
• RSA / OCR Level 3 or equivalent experience or qualification in typing
• ECDL or equivalent experience
• Knowledge and ability to use Microsoft office applications
• Evidence of Continuous Personal Development
• Management qualification or working towards
• Knowledge of Referral To Treatment process (RTT)

Experience

• Experience of co-ordinating administration & clerical activities
• Experience of working as a medical secretary
• Experience of organising workload and people
• Previous NHS Experience
• Experience of producing graphs and statistics

Aptitude and Abilities

• Advanced typing skills
• Ability to work autonomously
• Ability to organise & prioritise own workload
• Ability to take & transcribe succinct minutes
• Ability to produce Reports
• Confident in all aspects of office practice

Values

• Good team working ethic
• Enthusiasm and commitment
• Proactive and positive attitude
• Be innovative to meet the challenges of a changing organisation
• Patient focused approach

other

• Ability to travel between sites to meet the needs of the service
• Welsh speaker

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£27,898 to £30,615 a yearper annum, pro rata