Senior Manager, People Advisory

HSBC; Leeds; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global bank is seeking a Senior Manager, People Advisory in Leeds to manage complex people issues and provide guidance in HR practices. The role involves coaching HR teams, producing documentation, and ensuring compliance with employment law. Candidates should have extensive experience in Employee Relations and strong communication skills. The position offers a hybrid work option across various UK locations.

Qualifications

• Extensive experience managing sensitive people issues, including disciplinary and grievance processes.
• Ability to produce detailed written materials and outcome letters.
• Experience advising on redundancy and TUPE programmes.

Responsibilities

• Manage complex people issues aligned with HSBC values.
• Produce high-quality documentation and advice for stakeholders.
• Coach HR colleagues on People Advisory matters.

Skills

Experienced in managing complex people issues

Coaching and development skills

Strong communication skills

Knowledge of employment law

Education

Experience in People Advisory / Employee Relations

Job description

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an individual to join the team as Senior Manager, People Advisory.

We are currently working through an exciting transformation, moving from separate HR Advisory and Employee Relations Teams into one complete People Advisory service. This role will be a key component in our drive to simplify to amplify, leveraging data insights to aid our pivot to an aligned, proactive People Advisory service focused on providing an enhanced customer experience. We are seeking an experienced individual to join this team in the role of Senior Manager, People Advisory.

The role holder will partner with HR colleagues, people managers and legal, supporting People Advisory activity in one of our People Journey Hubs. They will help to navigate complex people issues and identify opportunities to proactively support customers to achieve strategic business goals and build high performing cultures. The role spans the whole of the UK (i.e. RFB and NRFB) across all businesses, functions and entities.

Responsibilities

• Supporting and managing the most complex people issues in a manner consistent with HSBC values, in one of our customer Journey Hubs; Business Change, Health and Wellbeing, High Performance or Conduct & Concerns. Activities may include supporting formal hearing processes, litigation and mutual agreement/settlement negotiation, complex advice and guidance or a broad range of business change activities.
• Producing high quality written documentation including outcome letters.
• Working in partnership with Employment Legal to provide guidance to key stakeholders on employment related litigation, using your up-to-date knowledge of employment law, HR practices, compliance, and governance issues to assess, mitigate and navigate risks.
• Coaching, training and development of HR colleagues and people managers on the effective of People Advisory matters through your own casework and ad hoc requests. Extending this to support of more junior members of the team and acting as an escalation point when required.
• Assignment to complex People Advisory projects with the potential to act as a Subject Matter Expert for an allocated area of People Advisory knowledge/activity. Proactive activity to help support the organisation build a high performing culture and achieve strategic priorities.

Qualifications

• Be an experienced People Advisor / Employee Relations specialist, with extensive experience of managing the highest risk, complex and sensitive of people issues, including but not limited to end to end disciplinary, grievance, capability and appeal processes also supporting litigation cases, independently or alongside Employment Legal, and experience of supporting / leading without prejudice discussions and drafting settlement agreements.
• Ability to lead complex of People processes, producing detailed and high-quality written material and outcome letters. The ability to support, coach and develop more junior colleagues in this area.
• Experience of providing risk-based advice and guidance in relation to complex redundancy, redeployment and TUPE programmes. M&A experience is desirable.
• Have in-depth knowledge of HR procedures / policies and employment law and track record of confidently applying this in practice.
• Experience of influencing senior stakeholders and building relationships in challenging situations, demonstrating strong and clear communication (written and verbal) skills and diplomacy.

Role can be based in London, Leeds, St Albans, Chester or Birmingham on a hybrid basis. Other locations may be considered.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [e-mail]
Telephone: [phone]