Senior Manager, HR Regulatory Operations, SMCR/MiFID II - (London based)

Royal Bank of Canada>; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading financial services company in London is searching for a Senior Manager of HR Regulatory Operations to design and deliver HR processes aligned with compliance regulations. This role requires extensive experience in managing HR operations with a focus on SMCR compliance, as well as strong leadership and communication skills to interact with senior stakeholders. Successful candidates will have a background in HR in the financial sector and proven ability to lead teams and projects effectively.

Benefits

Comprehensive Total Rewards Programme

Leadership development opportunities

Dynamic team environment

Qualifications

• Proven experience designing and delivering HR operational processes that meet compliance requirements, including SMCR.
• SMCR subject‑matter expertise.
• Strong communication skills with senior stakeholders and managers.
• Experience leading projects.
• Experience managing junior team members.

Responsibilities

• Manage the HR Regulatory Operations team, upskilling members and providing ongoing coaching.
• Design and deliver HR operational processes that relate to compliance with SMCR.
• Liaise with regulators on FCA Register matters.
• Identify regulatory change and interpret its impact on HR operations.
• Create and maintain policies for SMCR HR operations activities.

Skills

Auditing & Audits

Compliance

Data Gathering & Analysis

Decision Making

Ethical Business

Fraud Management

Internal Controls

Interpersonal Relationship Management

Results‑Oriented

Risk Management

Job description

Senior Manager, HR Regulatory Operations, SMCR/MiFID II – (London based) – Royal Bank of Canada

Job Description

You will own, design, coordinate, manage, oversee and deliver HR operational processes on a cross‑entity and cross‑platform basis that relate to compliance with the Senior Manager & Certification Regime (SMCR) and Markets in Financial Instruments Directive II (MiFID II).

You will also be the subject matter expert (SME) for all SMCR related matters regarding the Certification regime on a cross‑platform basis.

You will lead, enable and support the Director, Head of UK & Europe HR Operations as well as the MD, Head of HR with the implementation of HR regulatory operational initiatives.

What will you do?

• Manage the HR Regulatory Operations team, upskilling members and providing ongoing coaching.
• Own, design, coordinate, manage, oversee and deliver HR operational processes that relate to compliance with SMCR, including onboarding of regulated individuals, certification, FCA Directory updates, fitness & propriety assessments and committee reporting.
• Coordinate and collate HR‑related regulatory responses and liaise directly with regulators on FCA Register matters.
• Escalate regulatory risks to senior stakeholders through the Fitness & Propriety Forum and represent HR regulatory operations at the SMCR Oversight Committee.
• Identify regulatory change and interpret its impact on HR regulatory operations, covering SMCR reforms, FCA/PRA publications and findings.
• Design and present recommendations to senior stakeholders to mitigate regulatory risk.
• Create, maintain and apply policies and procedures for SMCR HR operations activities.
• Lead special projects as required.
• Manage third‑party supplier relationships for the SMCR system solution provider, including account oversight, process improvements, contract renewals, procurement exercises and data privacy reviews.
• Own design and management of operational processes related to MiFID II, such as annual Knowledge & Competence assessments, to ensure regulatory compliance.
• Oversee all SMCR and MiFID data held within the regulatory management system and manage related data processes.
• Serve as the main point of contact for all audit and compliance monitoring topics related to HR regulatory operations.
• Oversee the annual OSFI rescreening process to ensure compliance with enterprise policy.

What do you need to succeed?

Must‑have

• Proven experience designing and delivering HR operational processes that meet compliance requirements, including SMCR.
• SMCR subject‑matter expertise.
• Strong communication skills with senior stakeholders and managers.
• Experience leading projects.
• Experience managing junior team members.

Nice‑to‑have

• Background in banking or financial services with understanding of a large matrix organisation and regulatory requirements.

What is in it for you?

• A comprehensive Total Rewards Programme including bonuses, flexible benefits and competitive compensation.
• Leadership that supports your development through coaching and career opportunities.
• Opportunities to work with the best in the field.
• Ability to make a lasting impact and improve communities.
• Dynamic, collaborative, progressive and high‑performing team environment.
• A world‑class financial services training programme.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees or any other company location. RBC Group only pays fees to agencies with a prior agreement and does not pay fees for unsolicited resumés. Please contact the Recruitment function for additional details.

Job Skills

• Auditing & Audits
• Compliance
• Data Gathering & Analysis
• Decision Making
• Ethical Business
• Fraud Management
• Internal Controls
• Interpersonal Relationship Management
• Results‑Oriented
• Risk Management

Additional Job Details

Address: 100 BISHOPSGATE, LONDON

City: London

Country: United Kingdom

Work hours/week: 35

Employment Type: Full time

Platform: HUMAN RESOURCES & BMCC

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026‑01‑07

Application Deadline: 2026‑01‑21

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.