Senior Manager, Enterprise Customer Success

Stripe; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading fintech company based in the UK is seeking a Customer Success Manager to lead a high-performing team responsible for managing strategic relationships. This role requires strong leadership and communication skills, with a focus on coaching and developing team members. The ideal candidate should have extensive experience in technology sales or account management, preferably in a high-growth environment. The position offers a unique opportunity to influence customer success strategies and drive revenue growth.

Qualifications

• 7-10 years of technology sales or account management experience.
• 3-5 years of people management experience.
• Experience in high-growth technology environments.

Responsibilities

• Recruit, train, and lead a team of Customer Success Managers.
• Drive an engagement model focused on high growth accounts.
• Be accountable for increasing revenue and scaling the team.

Skills

Leadership

Coaching

Strategic thinking

Communication

Problem-solving

Job description

A leading fintech company based in the UK is seeking a Customer Success Manager to lead a high-performing team responsible for managing strategic relationships. This role requires strong leadership and communication skills, with a focus on coaching and developing team members. The ideal candidate should have extensive experience in technology sales or account management, preferably in a high-growth environment. The position offers a unique opportunity to influence customer success strategies and drive revenue growth.