Senior Manager – Digital Products

BDP International; Dartford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics provider in Dartford is looking for a Senior Manager – Digital Products to drive innovation and enhance customer relationships. This role involves managing digital product lifecycles and collaborating with multiple teams to deliver scalable solutions. The ideal candidate will have a robust understanding of supply chain processes and excellent analytical skills. Join a diverse team committed to operational excellence and technological advancements.

Qualifications

• Deep understanding of operations and supply chain management processes and models.
• Proven ability to lead products from concept to steady-state adoption.
• Strong external perspective on industry shifts, competitor offerings, and emerging technologies.

Responsibilities

• Own the lifecycle of assigned digital products, from ideation and prototyping through production and continuous improvement.
• Collaborate with Operations, IT, and Marketing to transform approved innovation ideas into market-ready, scalable solutions.
• Act as an internal champion for digital innovation, coaching teams and encouraging a culture of experimentation and learning.

Skills

Operations and supply chain management understanding

Ability to lead products from concept to adoption

Analytical skills (Excel, Visio)

Exceptional customer engagement skills

Communication and relationship-building skills

Job description

Overview

About PSA BDP:

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Background

PSA BDP is accelerating its growth and digital transformation. We are seeking a Senior Manager – Digital Products to help shape, develop, and deliver innovative capabilities that strengthen our customer relationships, enhance operational efficiency, and position us as a leader in supply chain innovation.

This role blends strategic thinking, product ownership, and cross-functional collaboration. You will work with Sales, Operations, IT, and other key teams to define, design, and deliver both enhancements to our existing digital products and the creation of new ones. You will also serve as a subject matter expert on emerging technologies, identifying trends and opportunities to drive meaningful change.

Key Accountabilities and responsibilities

• Own the lifecycle of assigned digital products, from ideation and prototyping through production and continuous improvement.
• Lead development of tools, frameworks, and processes that accelerate innovation, including proof-of-concept methodologies.
• Collaborate with Operations, IT, and Marketing to transform approved innovation ideas into market-ready, scalable solutions.
• Analyze and map processes to identify efficiency opportunities and address legacy system challenges.
• Stay ahead of market and technology trends, translating them into actionable recommendations for PSA BDP.
• Conduct portfolio gap analysis and work with stakeholders to define required investments, costs, and resource needs.
• Build business cases for digital initiatives, ensuring alignment with strategic priorities and ROI expectations.
• Partner with Sales on strategic customer pursuits by providing innovation insights, trend analysis, and rapid prototypes.
• Contribute thought leadership through whitepapers, podcasts, webinars, and industry events.
• Act as an internal champion for digital innovation, coaching teams and encouraging a culture of experimentation and learning.

Primary Internal Stakeholders

• Commercial teams and sales leads
• Regional Managing Directors
• Key Account Management
• IT
• Marketing
• Finance

Required experience & skills

• Deep understanding of operations and supply chain management processes and models.
• Proven ability to lead products from concept to steady-state adoption.
• Strong external perspective on industry shifts, competitor offerings, and emerging technologies.
• Analytical skills with proficiency in Excel (XLS) and Visio for modeling and business case creation.
• Expertise in scope management and roadmap development.
• Exceptional customer engagement skills with the ability to translate needs into solutions.
• Fast learner with a hands-on approach to adopting new tools and maximizing IT/partner collaboration.
• Creative problem-solver who can innovate within limited resources.
• Experience working in a global, cross-cultural environment.
• Excellent communication and relationship-building skills across multiple levels of the organization.
• Experience training and mentoring others in core disciplines.
• Collaborative and feedback-driven mindset.

Parameters for Success (key measures)

• Number and quality of innovations successfully delivered to the business.
• Positive customer feedback on innovation initiatives.
• Reduced cycle time from concept to deployment.
• Measurable contribution to customer wins through innovation support.
• Strong stakeholder collaboration and engagement scores.
• Projects delivered to budget.