Senior Lettings Associate

Nouvo Recruitment; Felden; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment agency in Felden is seeking a Senior Lettings Negotiator to support the lettings department. In this role, you will assist with negotiating tenancy agreements and managing relationships with tenants and landlords. Candidates should possess strong negotiation skills and a solid understanding of lettings processes. This position offers an opportunity to contribute to business development and further growth within the agency.

Qualifications

• Strong understanding of lettings processes and tenant legislation.
• Ability to handle tenant inquiries promptly and maintain customer satisfaction.
• Excellent negotiation skills for tenancy agreements and renewals.

Responsibilities

• Assist in negotiating tenancy agreements, renewals, and extensions.
• Manage application and referencing process for prospective tenants.
• Build and maintain relationships with tenants and landlords.

Skills

Negotiation Skills

Understanding of Lettings Processes

Customer Service

Relationship Management

Job description

Job Overview

Our clients have seen some incredible growth in 2024 which does not appear to be slowing down in 2025. With offices throughout Hertfordshire and into Bedfordshire they are looking to recruit a Senior Lettings Negotiator to play a vital role in supporting the day-to-day operations of the lettings department. This role involves assisting the Lettings Manager in overseeing the rental process, managing a portfolio of properties, liaising with tenants, landlords, and contractors, and ensuring the smooth running of all lettings activities.

Key Responsibilities

• Assist in negotiating tenancy agreements, renewals, and extensions.
• Strong understanding of lettings processes, tenant legislation, and property management best practices.
• Manage the application and referencing process for prospective tenants.
• Build and maintain strong relationships with tenants and landlords, providing advice and updates on tenancy matters.
• Respond to tenant inquiries promptly, ensuring a high level of customer satisfaction.
• Actively contribute to the business development strategy by identifying new lettings opportunities and promoting the agency's services to potential clients.
• Meeting or exceeding monthly & quarterly performance targets.
• Support marketing initiatives to increase the agency's market presence, including conducting property viewings and following up on leads.
• Assist in preparing regular reports on lettings performance, property availability, and market trends.
• Maintain accurate records of all lettings, including viewings, applications, and tenant communications.

Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment (London) Ltd wishes you the best of luck in your job search.

Nouvo Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.