Senior IT Technician

eTeach UK Limited; Tetbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

An educational organization in Tetbury is seeking a Senior IT Technician to join their team. The successful candidate will provide IT support across various devices, maintain systems, and assist with infrastructure projects. Candidates should have proven IT Technician experience, particularly in educational environments, and knowledge of Windows operating systems and Microsoft 365. This role requires travel to different schools within the Trust. Flexible working arrangements are available.

Benefits

Flexible working arrangements

Supportive environment during the interview process

Qualifications

• Proven experience as an IT Technician, preferably in educational environments.
• Experience must include Windows operating systems, Windows Server, and Microsoft 365.
• Familiarity with Active Directory and Group Policy.

Responsibilities

• Provide IT support for various devices including Windows computers and interactive TVs.
• Maintain systems such as Windows Server and Microsoft 365.
• Perform administrative tasks for Active Directory and Group Policy.
• Assist with the Trust’s virtual server infrastructure and client device refresh cycle.
• Travel to other schools as required.

Skills

Strong customer service skills

Ability to quickly learn new systems

Good knowledge of Windows operating systems

Experience with Active Directory

Knowledge of Windows Server

Knowledge of Microsoft 365

Job description

Job Overview

The Athelstan Trust is a successful and growing multi‑academy trust consisting of six secondary schools and four primary schools in Wiltshire, Gloucestershire and South Gloucestershire. We currently employ over 750 people and educate 4,500 pupils and plan to expand further over the coming years.

Role Description

If you are an experienced IT Technician looking for a fresh challenge, we are looking for a Senior IT Technician with proven experience to join our team and support our users. This role will be primarily based at one school in the Athelstan Trust, but will require travel to other schools.

Key Responsibilities

• Provide IT support for a variety of devices including Windows computers, Windows laptops, iPads, MFDs, interactive whiteboards and interactive TVs.
• Maintain and support systems such as Windows Server and Microsoft 365.
• Perform Active Directory, Group Policy and Microsoft 365 administration tasks.
• Assist with the Trust’s virtual server infrastructure, core switch upgrades, wireless network extensions, online backup systems, centralised managed printing systems and client device refresh cycle.
• Travel to other schools within the Trust as required.

Qualifications & Experience

• Proven experience as an IT Technician, preferably in primary or secondary educational environments.
• Strong customer service skills and ability to quickly learn new systems.
• Good knowledge of Windows operating systems, Windows Server and Microsoft 365.
• Experience with Active Directory and Group Policy.

Additional Requirements

• Must undertake an Enhanced Disclosure and Barring Service (DBS) check.
• Independent and flexible with willingness to make reasonable adjustments.

Benefits

• Flexible working arrangements.
• Supportive environment with reasonable adjustments during the interview process.

Equal Opportunity

The Athelstan Trust is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.