Senior IT Systems Engineer – 3rd-Line & Security Support

Alexander Dennis; Skelmersdale; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading transport provider is seeking an IT Systems Support Engineer to ensure smooth IT operations across multiple sites. Responsibilities include managing software deployments, supporting the Cyber Security team, and handling escalations from the IT Service Desk. The role requires at least 3 years of technical experience, particularly with Windows systems and Microsoft 365. Competitive pay and benefits, with an on-call rota as part of the role.

Benefits

Competitive salary

Pension

Wellbeing support

Cycle to work scheme

Enhanced maternity and paternity benefits

Qualifications

• 3+ years of experience in a highly technical role.
• Confident in working with business applications and mobile devices.
• Strong knowledge of IT technologies.

Responsibilities

• Act as an escalation point for the IT Service Desk.
• Manage complex software deployments.
• Support the Cyber Security team.

Skills

Experience in highly technical roles

Working with Windows client operating systems

Knowledge of Microsoft 365

Resolving complex 3rd line support issues

Tools

Syspro

Ticketing systems

Job description

A leading transport provider is seeking an IT Systems Support Engineer to ensure smooth IT operations across multiple sites. Responsibilities include managing software deployments, supporting the Cyber Security team, and handling escalations from the IT Service Desk. The role requires at least 3 years of technical experience, particularly with Windows systems and Microsoft 365. Competitive pay and benefits, with an on-call rota as part of the role.