Senior IT Support Engineer

Coaction Recruitment Ltd; Lancashire; On-site; GBP 32,000 - 40,000; Full time

Job summary

A technology solutions provider in Skelmersdale is seeking an experienced Senior IT Support Engineer. This permanent position offers a salary of £32,000 to £40,000 per annum along with a comprehensive benefits package and opportunities for professional growth. The successful candidate will manage escalated support cases, work with various technologies including networking and server administration, and be an integral part of an ambitious team.

Benefits

Bonus

Pension

Medical scheme

23 days holiday (+ birthday and bank holidays)

Flexible working arrangements

Training & development opportunities

Qualifications

• Proven experience in IT support with a strong focus on customer service.
• Exposure to networking technologies and security solutions.
• Ability to manage escalated support cases effectively.

Responsibilities

• Handle escalated support cases and provide solutions.
• Participate in project work and technology implementation.
• Provide support for Windows Server, Active Directory, and Office 365.

Skills

Strong communication skills

MS365

Active Directory & Group Policy

Excellent troubleshooting ability

Windows Server

Job description

Senior IT Support Engineer

Salary: £32,000 to £40,000 per annum plus benefits including bonus, pension, medical scheme, 23 days holiday (+birthday and bank holidays), flexible working arrangements, and training & development opportunities.

We are seeking a skilled Senior IT Support Engineer to join our successful and ambitious IT support and solutions provider based in Skelmersdale. This is a permanent position offering excellent career development and training to enhance your technical and professional growth.

The Senior IT Support Engineer will handle escalated support cases and participate in project work, gaining exposure to technologies such as networking (switching, VLANs, wireless), firewall and security solutions, virtualization platforms, Windows Server and Active Directory, Office 365 administration, and enterprise storage systems (SAN/RAID).

Essential Skills:

1. Strong communication skills
2. MS365
3. Active Directory & Group Policy
4. Excellent troubleshooting ability
5. Windows Server

This role offers significant growth potential as the company expands. If interested, please click "apply now" or connect with Ollie Cottrill on LinkedIn for updates on new opportunities.

Coaction Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for temporary workers.