Senior IT AV & Event Systems Specialist

Accenture; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global professional services company is seeking IT support professionals in Greater London to resolve incidents and provide guidance on technology projects. Responsibilities include managing IT incidents, supporting events, and improving customer relationships. Required qualifications include IT certifications and experience with Microsoft operating systems. This role promotes a collaborative environment and a commitment to diversity and inclusion.

Benefits

Opportunities for growth and certifications

Qualifications

• Working knowledge of supporting Microsoft Windows operating systems (7 & 10).
• Experience in hardware troubleshooting of laptop/desktop environments.
• Knowledge of hardware break/fix component replacement on laptops.

Responsibilities

• Respond to and resolve IT incidents logged via global IT Service Desk.
• Provide IT support for events and manage incident queue effectively.
• Build effective relationships with customers, seeking feedback.

Skills

API

Civil Engineering

Estimation

HR Recruitment

Baking

Education

ITIL foundation level qualification

MCITP Windows 10 qualified

Apple Mac ACMT Certification

Job description

A global professional services company is seeking IT support professionals in Greater London to resolve incidents and provide guidance on technology projects. Responsibilities include managing IT incidents, supporting events, and improving customer relationships. Required qualifications include IT certifications and experience with Microsoft operating systems. This role promotes a collaborative environment and a commitment to diversity and inclusion.